The Salvation Army's services, programs, and operations are unique to the communities in which they serve. Please enter a zip code below to find contact information for your nearest Salvation Army location.
Many anwsers to commonly asked questions are available on our website. Listed below of several of the most commonly asked questions.
For your convenience, we have several ways in which you can donate to The Salvation Army.
See more ways to give on your Ways to Give page
Please contact The Salvation Army Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY.
Please contact The Salvation Army donor services by completing our online inquiry form or calling 1-800-SAL-ARMY.
Receipts for mail donations are typically sent within 3 weeks following when The Salvation Army receives your gift. For online donations or donations made via 1-800-SAL-ARMY, a receipt is sent via email within minutes of the successful transaction.
If you did not receive a receipt for a financial gift you've made, please contact Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY.
Refunds are available within 180 days of your original (online) donation:
- By calling donor services (1-800-SAL-ARMY)
- By completing our online inquiry form
If the requested refund is beyond 180 days of the original donation, please call 1-800-SAL-ARMY, and your request will be evaluated on an individual-case basis.
Support current large-scale National and International disaster relief efforts or learn more about how The Salvation Army supports disaster recovery efforts on our Emergency Disaster Services page.
We only offer select giving options online which enable us to meet the needs of the people we serve in your community or the community you choose to support. By supporting these programs, you give The Salvation Army the resources and flexibility essential to respond where assistance is needed the most. For additional assistance in donating to an option not listed, please contact Donor Services by calling 1-800-SAL-ARMY.
Yes. Please contact The Salvation Army donor services by calling 1-800-SAL-ARMY. Please have ready the date of your gift, the dollar amount, the fund it went to, and the fund you would like it to go to. If you need to leave a voicemail message, please be sure to leave your name and phone number, including your area code.
Your email address is required so we can send you a proper acknowledgement of your gift. Details of your donation are found in this email, which you can print or save for tax purposes. The Salvation Army will not sell, trade, or share personal information about our financial donors with anyone else, nor will we send mailings to our financial donors on behalf of other organizations, unless a donor has given us specific permission to do so.
If you set up your monthly gift through the web, you may make changes to your monthly giving donation by logging into your account. All changes that you make are processed immediately. If you do not have an account or are not sure of your account, you may contact The Salvation Army Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY for handling. Donor Services may process your request the same month, or the following month, depending upon when we receive your call.
If you set up your monthly gift through another method, please contact The Salvation Army Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY.
Yes. Please visit SATRUCK.org or call 1-800-SA-TRUCK to learn more about what The Salvation Army accepts. If neither one of these resources is able to provide you with an answer, visit our location search page to locate the Salvation Army branch nearest to you. From this site, you will be able to contact someone at your local office who may be able to assist you. If it is determined that your local Salvation Army unit is able to accept these items, you can schedule a pick-up by calling the above number.
Receipts for drop-off donations are handed out when you drop off your donation at one of our manned donation drop off locations. For donation pickups scheduled online or made via 1-800-SAL-ARMY, a receipt is sent via email after a successful pick-up.
If you did not receive a receipt for a donation in-kind, please contact Donor Services by calling 1-800-SATRUCK.
To cancel a scheduled donation pick-up, please contact Donor Services by calling 1-800-SA-TRUCK.
Please visit salvationarmyusa.org/usn/contact to determine The Salvation Army unit nearest to you. By entering your ZIP code in the appropriate search box, you will be able to see the Salvation Army locations that are found nearest to your local ZIP code and what volunteer opportunities are available, as well as important contact information.
The Salvation Army exists to meet human need wherever, whenever, and however we can. View our service categories.
If you or a loved one need assistance, please visit salvationarmyusa.org/usn/contact to determine The Salvation Army office nearest to you. Many of our locations offer options for a variety of financial, residential, and emergency assistance. By entering your ZIP code in the appropriate search box, you will be able to see the Salvation Army locations that are found nearest to your local ZIP code and what services they offer.
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615 Slaters Lane, Alexandria, VA 22314
For your convenience, we've answered most commonly asked questions in the FAQ section above. If you were unable to find an answer to your question, fill out the form below. To best serve you, make sure to select the most applicable option so that we may route your request appropriately.Please note: we only collect personal information to be able to respond to your request.
To receive assistance, please contact your local Salvation Army. Find your closest location on an interactive map. You can also call 1-800-SAL-ARMY to get information about your local Salvation Army and how they might be able to assist.