Employment Opportunities

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Salvation Army National Headquarters
Employment Opportunities

 

Positions listed here are open at The Salvation Army's National Headquarters in Alexandria, VA only.  Please contact your local Salvation Army for job opportunities in your area. Click here for Salvation Army opportunities by territory.

You must be a U.S. citizen or be eligible to work in the U.S. to apply. 

 

This is an on-site position

Job Summary: Relieves the National Community Relations and Development Secretary of administrative functions; organizes, prioritizes, coordinates and expedites the departmental administrative support work load; provides administrative and liaison work related to the National Advisory Board (NAB); plans, implements, and manages all logistic, technical, and administrative arrangements for NAB conferences.

Coordinates and manages all policies and procedures related to the purchasing of office supplies, furnishings and equipment; manages the bid process for all production projects generated by the department.

Ensures the office runs smoothly; supervises administrative support staff; serves as direct supervisor to the part-time Administrative Support staff position; trains and instructs in methods and procedures; assigns and monitors work, approves timesheets; provides recommendations on applicant employment; conducts annual performance evaluation; ensures the timely compliance with the electronic timesheet system for all departmental employees, approving all departmental electronic timesheets, vacation requests, sick/personal days.

Travels when requested, to assist with technical needs i.e., set-up and operation of required equipment at Salvation Army and outside organizations conferences and meetings.

Coordinates and manages the transportation, housing and facilities arrangements for all commissions, committees, and task forces that fall under the responsibilities for the NCRD Department that may meet periodically at NHQ or other locations. Manages and schedules the NCRD officer personnel’s flights and calendars as may be needed; updating personal and comprehensive calendars.

Plans, schedules, prepares agenda, facilitates, and participates in regular departmental staff meetings to discuss work priorities, deadlines, and progress; resolves operational and personnel problems; provides recommendations for improvements and/or enhancements to office productivity.

Works with outside vendors to secure bids for approval for printing and distribution; monitors production to insure deadlines are met; insures compliance with budgetary limitations.

Education & Experience: Bachelor’s degree from an accredited college or university in business, management or information services and three years’ experience serving in an office manager/liaison role with supervisory responsibilities or seven years of experience relieving a Section Head or Department Head of administrative detail and office supervision.

Knowledge of desktop publishing software with proficiency in Microsoft Word, Excel, Microsoft Publisher, Adobe Photo-Shop.

Ability to meet attendance and travel requirements. Demonstrated ability to appropriately post and remove content to be displayed on the various NHQ web sites. Ability to work well under constant pressure.

Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Responsible for the consolidation and analysis of national Salvation Army statistics and supports the territories in the collection of these statistics. Serves as the primary resource for statistical data and informative reports for The Salvation Army National Headquarters. Provides reports to administration, territories, international headquarters and other departments as needed. Works to help move The Salvation Army in the collection of outcomes versus outputs. Is the primary contact at NHQ with the Indiana University staff working on the Human Needs Index. Project Manager for the database setup and project planning for a national web-based statistical collection system that all US territories will use. Engages in continued improvement and ease of the system. Trains end-users at NHQ and elsewhere in the system. Create and maintain written and online training manual and modules. Supports NHQ end users regarding statistical software related Service Desk tickets and troubleshooting issues, escalates issues when necessary. Facilitates training regarding logic model development, national statistical definitions and system, creation of program and services outcomes, outcome data acquisition, and implementation of measurement instruments. Manages the list of projected software enhancements, from feasibility to approval to development to implementation. Tests software updates and new programming and works with software engineers to report and correct issues. Utilizes Power BI, SQL queries and Excel Spreadsheets to extract and analyze data. Runs reports and conducts analysis of data as needed, including but not limited to preparation for visits to Capitol Hill and other meetings, requests from leadership or other NHQ departments, needs for grant reports, and for national groups meeting at NHQ. Responsible to provide annual statistical reports to various departments as needed, including International Headquarters, Resource Center, NCRD and Finance. Researches external program services best practices and determines best way to qualitatively/quantitatively measure internal program services; compiles and reviews qualitative/quantitative measurements to evaluate program effectiveness. Provides quarterly updates regarding community statistics, including demographic trends, poverty indices analysis, and the impact other human services organizations describe having on various identified community needs. Works with the Grants Manager and others on the development and collection of outcomes. Serves as a subject matter expert in this area and provides assistance as needed to the territories. Works with internal and outside agencies, such as NCRD and PR/Marketing/Thought Leadership Firm to make sure that communication of services and programs is accurate. Creates collateral (graphs, tables, infographics) that can be used in marketing and informational material that helps to better share the work of The Salvation Army. Presents at national, territorial, and divisional Social Services conferences, as well as at outside conferences as appropriate. Serves as an on-site peer reviewer auditing Salvation Army programs as requested by the Territories. Attends national conferences and conducts and participates in discussions, lectures, seminars, and workshops. Conducts and participates in discussions, lectures, seminars, and workshops as requested.

Education & Experience: Bachelor’s degree in social services, program evaluation, or related field; Master’s degree in business administration, statistics, social services and five years progressive experience collecting, analyzing and preparing reports related to statistics and/or outcome measures. Knowledge of basic statistics. Ability to generate financial and statistical reports from computer data and in compliance with guidelines and established procedures. Excellent project manager skills, guiding a project through from start to finish. Ability to present a positive and professional image of The Salvation Army with demonstrated strong oral and written communication skills. Extensive knowledge of Salvation Army programs. Ability to make sound, logical interpretations of Salvation Army guidelines, regulations, policies, and mission in order to represent the organization. Ability to meet travel requirements, including domestic and international travel.

Licenses: Valid driver’s license.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary
This position helps design and execute comprehensive and proactive international business and economic development strategies that are intended to assist in the creation of financial sustainability and independence within existing Salvation Army territories. This position manages all functions of the Salvation Army World Service Office's (SAWSO) International Business and Economic Development Office as delegated by the National Secretary.

Creates, advances and brings oversight to the Business and Economic Development Office. This work includes the structure of the operation; manages seconded support staff; establishes and leads business and economic development strategies and goals across SAWSO in collaboration with the US Territories and other donor offices; supports SAWSO’s operations and programmatic initiatives; and works closely with SAWSO personnel and other Salvation Army international and domestic development offices to achieve the short term and long-range business and economic development goals. Will require 20 - 30% domestic and international travel time (possibly up to 40% in the first year or two).

Helps create and implement comprehensive and cost-effective partner territories business and economic development strategies that include new or newly expanded income-generating initiatives that help move our partner territories toward financial independence. Works closely with SAWSO leadership to assist Implementing Territories in building new business plans, including research (market, risks, competitors), iterative prototyping, stakeholder engagement, program design, and clear goals/metrices.

Participates in securing, supervising, developing, evaluating and directing the work of a high performing business and economic development department. Instructs and trains seconded support staff in SAWSO methods and procedures, monitors and evaluates performance, recommends approval of payment vouchers and reimbursements, and provides both constructive and positive feedback to staff. Builds, motivates, and trains a resourceful team that works in support of the efforts of the leadership team and other Salvation Army development offices to achieve the short term and long-range business and economic development goals.

Education & Experience
Bachelor’s degree from an accredited college or university in Social Services or a field related to sector specialties (International Development/Relations, Economics, Business, Entrepreneurism, Enterprising) and Master’s degree in International Development/Relations, Economics, Business, Social Sciences or a related discipline and five years of professional work experience including experience in international development arena and five years of program management experience. Three years’ experience of living and working in a developing country and working with international development programs, preferably in management role.

Fluency in MS Office. Demonstrated abilities in leadership, management, and cultivating strong business relationships.

License/Certification
Valid driver’s license and passport required.

Benefits after 90 days. Free underground parking and lunches offered. Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary
Responsible for facilitating and coordinating processes and procedures for the Publications Section, and responsible for all circulation management for War Cry, Peer, Word & Deed, and other publications and communications produced by the Publications Section. Responsible for identifying markets for the advertising of all publications as well as bringing in advertisements to be placed in our publications. Will attend expos and conferences in order to market publications. This position requires handling of sensitive data for both The Salvation Army offices and personnel as well as the general public. This position requires a high level of tact, knowledge of Salvation Army procedures and strong communication skills.

Responsible for database management pertaining to all circulation matters in both curricula and publications. Serves as the point person for communication with Salvation Army units across the country, Territorial Circulation Managers (TCMs), territorial youth departments, vendors who use the database, individual subscribers and the general public. Responsible for updating the database, handling and processing all mail, coupons, correspondence and business reply mail. Maintains regular communication with TCMs, vendors and Salvation Army units as required. Generates reports for use by National and Territorial Circulation and Finance Departments. Works with department staff to apply database to marketing strategies.

Monitors and updates the circulation database daily. Handles all inquiries related to circulation that come through the designated phone line and email. Follows up with all inquiries within 72 hours and updates the database and/or inform department staff and printing and distribution vendors accordingly. Sends packets of mail received to each Territory weekly. Records information on business reply mail cards and QR codes into a spreadsheet. Generates a statistical report on this information annually. Consults territorial circulation managers on all matters pertaining to circulation, i.e., efficiencies in database management, circulation best-practices, etc. Coordinates and leads annual teleconference meeting with territorial circulation managers. Uploads mailing lists to vendors on schedule for printing and distribution of publications. Works with Quad Graphics to generate circulation reports for national and territorial billing purposes. Responsible for handling money (cash, checks) received in return envelopes – copying checks, forwarding checks or cash and correspondence to the Finance Department. Provides statement of ownership and circulation annually as required by the Post Office. Handles all requests for additional and replacement copies of publications. Conducts various market research programs and processes on publication and deliverables. Analyzes research findings and create report briefs for section leadership.

Serves as gatekeeper for USNCED and Publications Circulation email accounts. Creates a semi-weekly newsletter for NHQ based on stories from the field and within NHQ. Works with ad company to secure ads for War Cry, Peer and other publications. Markets Peer, War Cry and Crest Books to outside markets. Identifies and coordinates exhibitor space for publications at relevant conferences (NYWC, Orange Conference, Catalyst, EPA, etc). Represents Publications at exhibit opportunities. Coordinates with media manager on marketing and ad strategies.

Makes travel arrangements/reservations for the National Youth Secretary.

Education and Experience
Bachelor’s degree in business, communications, journalism, or relevant degree, and four years experience performing administration duties and project management.

May require valid state driver's license.

Knowledge of the English language including proper grammar and punctuation. Knowledge of Microsoft Office Suite. Knowledge of accepted practices and techniques involved with report preparation, record keeping, public relations, interpersonal relations, and business communications both oral and written. Ability to learn and become proficient in specific computer software. Ability to work under pressure of deadlines and determine the most efficient method to meet deadlines with minimal supervision.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Provides technical support; to include but not limited to installing and repairing hardware and software on personal computers, provides technical assistance to system users, handles help-desk inquiries from NHQ users, diagnoses personal computers hardware, software, and operator problems, recommends/performs remedial actions to correct problems, maintains regular maintenance schedule, performs maintenance and repairs of peripheral equipment, maintains computer inventory database, monitors and arranges servicing with vendors for photocopiers, fax machines, and other office equipment, and performs project assignments.

Installs, configures, maintains, monitors, and troubleshoots end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products. Provides technical assistance and training to system users. Answers user inquiries and requests for assistance by phone and in person regarding systems operations. Monitors the technical support for photocopiers, fax machines and other office equipment arranging for service with vendors as needed. Sets up and supports mobile and portable devices. Supports and maintains audio visual and video conferencing equipment.

Education & Experience: High school diploma or G.E.D. equivalency, college degree preferred; and one – two years’ experience performing routine computer repairs and installations on Windows PC and Apple MAC computers, with experience in maintaining and troubleshooting hand held devices and copier/fax machines or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Good working knowledge of the capabilities of personal computers and peripheral devices. Good working knowledge of the operation of personal computer system. Ability to become familiar with the basics of all standard PC and MAC software. Ability to visualize how a computer based product may best be used to address specific functional needs. Ability to analyze and resolve problems with hardware and software. Ability to identify and obtain resolutions to problems relating to a product and its application to a specific need. Ability to determine compatibility between various software programs and hardware. Ability to maintain cell phone equipment.

A+ certification or Microsoft Technology Associate (MTA) certification preferred but not required.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Coordinates and monitors manuscripts submitted to Crest Books, seeing books and journals through the publishing process and performs copyediting, research, substantive editing and content creations, most notably for the War Cry, Crest Books and Word & Deed, as well as for other publications of the department.

Responsible for the production of manuscripts for Crest Books and World & Deed. Creates and adheres to schedules, copy editing, proofreading, design and layout using inDesign software and creating ebooks of Crest Books. Works with internal staff, authors, contributors and vendors.

Develops content for War Cry publication on a regular basis, including ongoing page/column series assignments. Edits and proofs book drafts, War Cry pages for accuracy, facts, house style and grammar.

Acquires bids for printing and finalizes contracts. Maintains mailing lists to ensure efficient delivery. Tracks expenses and processes invoices. Arranges for yearly stipend to be paid to editors of Word & Deed.

Handles processing on contract/agreements with authors of Crest Books and arranges payment. Closes and confirms bluelines/color proofs, etc. of books and journals. Secures copyright requirements for Crest Books and Word & Deed as well as Library of Congress cataloging-in-publication data and ISBN number.

Communicates with public relations department contacts to acquire press materials (press releases, photos, artwork, video) for possible War Cry coverage of tools, resources and media releases.

Education and Experience: Degree from an accredited college or university in English, Journalism, Publishing, or a related field and at least two years' experience performing journalism, publishing and editing/proofing work.

Knowledge of desktop publishing techniques and software (inDesign preferred). Knowledge of Microsoft Word and Excel. Knowledge of the principles and practices of the publication production process.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Process all incoming funds, reconcile the general ledger and bank accounts, prepares correspondence and distributes financial reports; provides audit assistance. Maintains petty cash and the department filing system, sign disbursement checks. Serves as the backup for the Office Manager/Payroll Administrator, Mailroom services Operator and the Receptionist/Switchboard Operator.

Education and Experience: High school diploma or G.E.D. supplemented by secretarial and accounting courses, and two years of experience performing a variety of administrative support and basic accounting functions in an office environment or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Knowledge of basic math and ability to prepare spreadsheets and maintain computer databases.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

For more information please contact:

The Salvation Army National Headquarters
Human Resources
615 Slaters Lane
Alexandria, VA 22314
(703) 684-5500

You may also e-mail resumés to: USN.RECRUIT@usn.salvationarmy.org

Equal Opportunity Employment


The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.

Additionally, read our International Positional Statement on Disabilities.

Employment opportunities by territory:

Central Territory
Eastern Territory
Southern Territory
Western Territory