Salvation Army National Headquarters
Employment Opportunities
Positions listed here are open at The Salvation Army's National Headquarters in Alexandria, VA only. Please contact your local Salvation Army for job opportunities in your area. Click here for Salvation Army opportunities by territory.
You must be a U.S. citizen or be eligible to work in the U.S. to apply.
Application Support Specialist
Senior Policy Analyst for Basic Needs
Assistant National Community Relations & Development Secretary
Administrative Specialist
Application Support Specialist - This is an on-site position
Hiring Range: $1,889.91 - $2,022.76 Bi Weekly
Job Summary: The Application Support Specialist installs, modifies, and makes repairs to hardware and software systems; provides technical assistance and training to system users; answers user inquiries and requests for assistance by phone and in person regarding systems operations; diagnoses system hardware, software, and operator problems; recommends/performs remedial actions to correct problems based on the knowledge of system operation; maintenance on user accounts; sets up regular maintenance schedule and performs or ensures preventative maintenance is performed by users; performs maintenance and repairs of peripheral equipment; user account maintenance; helps develop and maintain computer inventory database; performs project assignments; works efficiently with minimal supervision. Holds end user training sessions on applications such as Microsoft Office365, Operating System, corporate e-mail systems, and New Employee Training. Administers telephone services, support, maintains and installs phone equipment; serves as liaison to the telephone service contractors for maintenance services.
Education and Experience: High school diploma or G.E.D. equivalency, college degree preferred and two to four years’ experience performing routine to complex computer repairs and installations on personal computers and networks, ISP connectivity, class instruction experience, IBM Notes and Microsoft Office 365 work preferred. Knowledge of network hardware to include; router, UPS devices, patch panels, and concentrators. Working knowledge of configuring broadband routers for home use. Working knowledge of major ISPs (Cox Cable, Comcast Cable, Verizon DSL). Knowledge of IBM Notes and Microsoft Office 365 for Salvation Army use. Ability to lift and carry moderately heavy computer equipment (25-50 lbs) on a frequent basis. Ability to stoop, crawl and climb when necessary.
LICENSES AND CERTIFICATIONS: A+ certification or Microsoft certification or Apple certification preferred.
Benefits after 90 days. Free underground parking and lunches offered.
Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.
Senior Policy Analyst for Basic Needs - This is an on-site position
Hiring Range: $2,395.94 - $2,695.43 Bi-weekly
Job Summary: Monitors and analyzes national trends within the Basic Needs program area; conducts analytical research; represents The Salvation Army at various coalitions, councils and working groups: prepares “briefing reports”; serves as advocate for Basic Needs: monitors and analyzes internal capacity and trends; serves as a Basic Needs program resource to the field; serves as convener and facilitator of conference calls; serves as an on-site peer reviewer; serves as an approved Salvation Army spokesperson on matters relating to basic needs; monitors and analyzes national public and private funding opportunities; serves as the National Liaison to the Emergency Fuel Fund Network; attends national conferences within the Basic Needs area; conducts and participates in discussions, lectures, seminars, and workshops as requested; serves as a member of planning committees; provides oversight of assigned volunteers and interns. Light travel 5% of time.
Education and Experience: Master’s degree from an accredited college or university in Public Policy, Social Work, or related fields. Bachelor’s degree from an accredited college or university in Human Services, Communications, Public Policy or related fields and five to seven years of experience working in the field of public policy, social services, or the program development arena; or any equivalent combination of training and experience which provides the knowledge, skills and abilities.
Knowledge and Abilities: Demonstrated ability to lead meetings. Demonstrated ability to represent a national organization to the government, peer agencies, and coalitions consistent with The Salvation Army’s mission. Demonstrated oral and written communications skills. Knowledge of and demonstrated ability in the principles and practices of project management and program development. Knowledge of macro-level management and strategic planning. Working knowledge of Microsoft Access, Excel and PowerPoint software.
License: Must have a valid driver's license.
Benefits after 90 days. Free underground parking and lunches offered.
Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.
Assistant National Community Relations & Development Secretary - This is an on-site position
Hiring Range: $149,508.35 - $168,884.49 Annual
Job Summary: The Assistant NCRD Secretary provides administrative and managerial support to the National Community Relations and Development (CRD) Secretary; in the absence of the CRD Secretary, provides leadership and guidance to the CRD staff in the areas of Operations, Emergency Disaster Services, Fundraising and Communications. Serves as an NHQ Advisory Board liaison. Ensures that national funding initiatives and marketing campaigns are appropriate based on Salvation Army specifications and current needs and trends.
Monitors direct mail, direct marketing campaigns and on-line fundraising throughout the nation and provides consultative services to enhance aspects of these campaigns and maximize results; works closely with National Headquarters and CRD sections (such as Fund Development, Community Relations, Communications) to reduce duplication of efforts and better serve the donors and TSA users of the data systems. Serves as the National liaison to direct marketing vendors and monitors vendor activity and measures success.
Serves as a resource to Territorial Development Directors in areas of leadership development with the Territorial fundraising staff; researching new and emerging trends in the areas of fundraising. Works closely with the various Donor Management Systems’ implementation to ensure successful roll-out and integration with Community Relations and Development Department, Resource Development and Direct Marketing fundraising needs.
Education and Experience: Bachelor’s Degree from an accredited college or university in Business Administration, Marketing or a related field with specialized training in Fund Raising Management highly desirable and Ten years of progressively responsible experience in fund raising and fund raising management with proven experience in one to one fund raising and non-profit communications and public relations or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Knowledge and support of The Salvation Army mission and philosophy with specific support of both spiritual and social program activities. Knowledge of up-to-date principles and practices of one-to-one individual, corporate, foundation, grant-seeking, and special events fund raising. Knowledge of and ability to interpret charitable solicitation laws, The Salvation Army policies, and local, state, and federal laws as they relate to fund raising and charitable solicitation. Knowledge of the recruitment and selection process to secure quality resource development personnel throughout the US Territories. Knowledge of donor records management and administration as well as data and trend analysis.
Licenses and Certifications: Valid driver’s license. National Society of Fund Raising Executives (NSFRE) Certification as Certified Fund Raising Executive (CFRE) is preferred.
Benefits after 90 days. Free underground parking and lunches offered.
Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.
Administrative Specialist - This is an on-site position
Hiring Range: $20.37 – $22.92 Hourly
Job Summary: Performs a variety of day-to-day routine general secretarial work necessary for the smooth operation of the department; composes, processes, and maintains departmental records; processes reports, statistics, agendas, schedules, and manuals necessary for office operations; receives and processes minutes as needed; files and records information; performs various projects as assigned; coordinates with team and outside consultants; serves as the department’s primary point of contact and answers the telephone and provides general information regarding the office operations and/or services, as well as upcoming conference arrangements; assists with the various conference/commission details and planning; processes incoming/outgoing mail; orders department supplies; develops and tracks the departmental calendar for travel, vacations, seminars; responsible for departmental billing; serves as department’s staff liaison working with vendors and printers; handles appointments, schedules, and travel arrangements for department, supports department projects and major initiatives; relieves the NYS of routine and technical administrative functions as needed.
Education and Experience: Associates Degree supplemented by secretarial courses and four experience performing a variety of administrative support in an office environment, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licenses and Certifications: May require valid state driver's license.
Benefits after 90 days. Free underground parking and lunches offered.
Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.
For more information please contact:
The Salvation Army National Headquarters
Human Resources
615 Slaters Lane
Alexandria, VA 22314
(703) 684-5500
You may also e-mail resumés to: USN.RECRUIT@usn.salvationarmy.org
Employment opportunities by territory:
Central Territory
Eastern Territory
Southern Territory
Western Territory
