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Salvation Army National Headquarters
Employment Opportunities

Positions listed here are open at The Salvation Army's National Headquarters in Alexandria, VA only. Please contact your local Salvation Army for job opportunities in your area. Click here for Salvation Army opportunities by territory.

You must be a U.S. citizen or be eligible to work in the U.S. to apply.

Lead Graphic Designer - This is an on-site position

Hiring Range: $2,517.24 - $3,146.54 Bi Weekly

Job Summary: Maintains and updates design, graphics and production standards for the Program and Publications Department in consultation with department leaders and graphics design team; responsible for assigned design, illustration and layout, including pages/section of The War Cry and other publications and content for online publishing; delegates responsibilities for design projects to department graphic designers, monitors development and schedules for these projects so objectives and deadlines are met and are up to quality and efficiency standards. Coordinates with the same to ensure that all production deadlines are met efficiently and economically; reviews and recommends graphic art improvements and resources; assists in budget preparation and development. Works with freelance photographers and artists and Salvation Army graphics personnel across departments and territories to obtain and supply graphic arts resources. Prepares presentation as needed for conferences, seminars and training sessions.

Education and Experience: Bachelor’s degree from an accredited college or university in graphic design, fine arts, visual communication or a related field and four-five years progressively responsible experience performing graphic arts design and graphic arts management with supervisory duties in an office environment. Knowledge of the principles and practices of graphic arts production, electronic publishing techniques, color theory and photography reconstruction, basic computer graphics design software.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

Help Desk Support Specialist - This is an on-site position

Hiring Range: $22.57 – $28.19 hourly

Job Summary: Provides technical support; to include but not limited to installing and repairing hardware and software on personal computers, provides technical assistance to system users, handles help-desk inquiries from NHQ users, diagnoses personal computers hardware, software, and operator problems, recommends/performs remedial actions to correct problems, maintains regular maintenance schedule, performs maintenance and repairs of peripheral equipment, maintains computer inventory database, monitors and arranges servicing with vendors for photocopiers, fax machines, and other office equipment, and performs project assignments. Installs, configures, maintains, monitors, and troubleshoots end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products. Provides technical assistance and training to system users. Answers user inquiries and requests for assistance by phone and in person regarding systems operations. Monitors the technical support for photocopiers, fax machines and other office equipment arranging for service with vendors as needed. Sets up and supports mobile and portable devices. Supports and maintains audio visual and video conferencing equipment.

Education and Experience: High school diploma or G.E.D. equivalency, college degree preferred; and one – two years’ experience performing routine computer repairs and installations on Windows PC and Apple MAC computers, with experience in maintaining and troubleshooting hand held devices and copier/fax machines or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Good working knowledge of the capabilities of personal computers and peripheral devices. Good working knowledge of the operation of personal computer system. Ability to become familiar with the basics of all standard PC and MAC software. Ability to visualize how a computer based product may best be used to address specific functional needs. Ability to analyze and resolve problems with hardware and software. Ability to identify and obtain resolutions to problems relating to a product and its application to a specific needs. Ability to determine compatibility between various software programs and hardware. Ability to maintain cell phone equipment.

Licenses and Certifications: A+ certification or Microsoft Technology Associate (MTA) certification preferred but not required.

Benefits after 90 days. Free underground parking and lunches offered.

Digital Communications Intern - This is an on-site position

Hiring Range: Unpaid – 20 hours per week

Job Summary: The digital communications intern helps develop and implement the digital and social media communication strategy and efforts of The Salvation Army National Headquarters, and assists with the creation and appropriate distribution of the digital and social media elements of all internal and external national communications campaigns or initiatives. She/He works specifically to strengthen and enhance the image and awareness of The Salvation Army by identifying stories and content for national distribution by means of The Salvation Army’s national website and social media channels. She/He assists in the planning, development, and implementation of the national public relations strategy, including Moments in Time, the national Red Kettle Campaign, and any public policy, emergency disaster service, or other national public relations or communications efforts, and subsequent content that will appear on the national website and social media channels, including Facebook, Twitter, Instagram, and YouTube. Monitors and manages audience engagement in all digital communications channels to meet human needs, build and protect the reputation of The Salvation Army, and increase fundraising. Actively engages with journalists, policy makers, social media influencers, and organizational peers to build relationships and thought leadership. Assists with coordinating and conducting appropriate research, composing, proofreading and editing original, journalistic-quality content for regular updates on the NHQ national newsroom. Periodically serves as photographer for feature stories and events.

Education and Experience: Applicants must be enrolled in their fourth year of a Communications or Public Relations bachelor’s program and must be receiving college credit.

Licenses and Certifications: A valid driver’s license.

Knowledge, Skills and Abilities: Excellent journalistic quality research and writing talent as well as spelling, grammar, punctuation, proofreading and editing skills. Knowledge and proficiency in Microsoft Office365 (primarily Word and PowerPoint), Photoshop, and Content Management Systems. A working knowledge of print, electronic and web publishing procedures. Knowledge and proficiency in social media communications, including Facebook, Twitter, Instagram, and YouTube. Skill in photography and videography. Ability to work within a team.

Free underground parking and lunches offered.

For more information please contact:

The Salvation Army National Headquarters
Human Resources
615 Slaters Lane
Alexandria, VA 22314
(703) 684-5500

You may also e-mail resumés to: USN.RECRUIT@usn.salvationarmy.org

Equal Opportunity Employment

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.

Employment opportunities by territory:

Central Territory
Eastern Territory
Southern Territory
Western Territory