Salvation Army National Headquarters
Employment Opportunities

 

Positions listed here are open at The Salvation Army's National Headquarters in Alexandria, VA only.  Please contact your local Salvation Army for job opportunities in your area. Click here for Salvation Army opportunities by territory.

You must be a U.S. citizen or be eligible to work in the U.S. to apply. 

 

Assistant Director of Public Policy - This is an on-site position

Hiring Range: $94,080.22 - $117,600.34 Annual

Job Summary: Serves as Assistant Director responsible for public policy at National Headquarters.  Leads Public Policy team in advocacy efforts with the federal government.  Engages in long term planning of legislative policy development, analysis, and strategies and recommends priorities. Develops advocacy plans for the department at the federal level.  Develops and facilitates a process to receive input on the annual legislative priorities from staff members, Capitol Hill, and closely related organizations. Coordinates with the section staff and staff to monitor proposed legislation and regulations that impact The Salvation Army. Develops a reporting system to maintain records that measure and track outreach to, and follows up with, elected officials, government administrators, and their supporting staff.  Monitors and analyzes national legislative and administrative policy impacting The Salvation Army. Prepares policy reports identifying public policy issues and their impact on families and society at large. Prepares and/or directs the review and development of public policy priorities and materials for internal and external dissemination, including policy reports, comment letters, briefs, articles, one-pagers, testimonies, and other documents conveying The Salvation Army position. Coordinates advocacy events at the federal level of government. Coordinates monthly Hill visits for territorial efforts, NHQ staff and officers, national groups and others. Coordinates in-district site visits with legislators and their staff. Educates staff and others through webinars, resources on the Red Shield Toolkit, and through virtual means of appropriate and acceptable advocacy. Serves as a convener and facilitator of conference calls within The Salvation Army and with external stakeholders to include non-profit affiliates, government employees and elected officials and their staff. Serves as a national liaison to all levels of government. Represents The Salvation Army at various assigned coalitions, councils and working groups. Prepares and presents reports as an advocate for social services and public policy issues pertinent to the mission of The Salvation Army.   Presents at national, territorial, and divisional Social Services conferences, as well as at outside conferences as appropriate. Attends national conferences and conducts and participates in discussions, lectures, seminars, and workshops. Supervises Senior Policy Analysts as they manage their area(s) of responsibility and gives guidance and direction as needed.  Holds staff accountable for deadlines related to scheduled events, programs or assignments. Reviews staff work regarding quality and conformity to expectations. Monitors and keeps the staff focused on the purposes of projects.  Handles all routine employee issues and requests for public policy staff.

Knowledge and Experience: Master’s Degree from an accredited college or university in Public Policy, Political Science, Social Work, Public Administration, or related fields; and three to five years’ experience working in public policy and advocacy field (preferably at the federal level); and three years’ supervisory experience; additional social services experience a plus. Extensive knowledge of Salvation Army programs. Ability to make sound, logical interpretations of Salvation Army guidelines, regulations, policies, and mission in order to represent the organization. Demonstrated ability to represent a national organization to the government, peer agencies, and coalitions consistent with The Salvation Army’s mission.  Demonstrated knowledge of congressional policymaking processes and of agencies of the federal government. Demonstrated ability to lead meetings, motivate a team and work collaboratively.  Demonstrated experience in building bi-partisan support around issues among elected officials, and working with those lawmakers in a bi-partisan fashion to move legislation.  Demonstrated skill in developing materials and resources for training purposes as well as the ability to demonstrate significant experience in presentation skills for individual, small and large group presentations. Ability to work nights/weekends and travel intermittently (domestically and internationally) as required. 

Licenses: A valid driver’s license and travel required. 

Benefits after 90 days.  Free underground parking.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

Assistant Director of Social Services - This is an on-site position

Hiring Range: $94,080.22 - $117,600.34 Annual

Job Summary: Serves as Assistant Director responsible for social services at National Headquarters. Consistently considers and advocates/promotes ways the National Social Services & Public Policy Section can improve service to the four territories, focusing extensively on the fulfillment of Salvation Army mission in social service programming. Responsible to lead the Pathway of Hope initiative on the national level. Prepares briefing materials, strategy/position papers and correspondence. Creates specific promotional material that can be shared with interested parties, legislators, government personnel, national groups, etc. Makes visits to Capitol Hill with Public Policy team to share about Army’s efforts in specific social services programming. Represents The Salvation Army at various assigned coalitions, councils and working groups. Prepares and presents reports as an advocate for social services and public policy issues pertinent to the mission of The Salvation Army. Presents at national, territorial, and divisional Social Services conferences, as well as at outside conferences as appropriate. Serves as an on-site peer reviewer auditing Salvation Army programs as requested by the Territories. Attends national conferences and conducts and participates in discussions, lectures, seminars, and workshops. Educates staff and others through webinars, resources on the Red Shield Toolkit, and through virtual means. Serves as a convener and facilitator of conference calls within The Salvation Army and with external stakeholders to include non-profit affiliates, government employees and elected officials and their staff. Holds staff accountable for deadlines related to scheduled events, programs or assignments. Reviews staff work regarding quality and conformity to expectations. Monitors and keeps the staff focused on the purposes of projects. Handles all routine employee issues & requests for the social services staff. Responsible for national oversight of Pathway of Hope initiative and implementation. Knowledgeable of Pathway of Hope goals and objectives, including Commissioners’ Conference approved recommendations, National Scaling Plan, training materials, Fidelity Document and other supplementary documents. Ensures consistent internal communication and understanding of the initiative by preparing agendas and minutes for POH conference calls or other meetings. Additionally, prepare regular reports on POH progress and status for National Secretary for Social Services, National Leadership, National Advisory Board, or others, as requested. Ability to work nights/weekends and travel intermittently (domestically and internationally) as required.

Knowledge and Experience: Master’s Degree from an accredited college or university in Social Work, Public Administration, or related fields; and five years social services experience providing case management services, preferably with at-risk, economically and socially vulnerable, experiencing homelessness, and/or trafficked populations; and three years supervisory experience. Extensive knowledge of Salvation Army programs. Ability to make sound, logical interpretations of Salvation Army guidelines, regulations, policies, and mission in order to represent the organization. Knowledge of up-to-date principles and practices of social work, case management, anti-trafficking initiatives and poverty alleviation. Demonstrated ability to represent a national organization to the government, peer agencies, and coalitions consistent with The Salvation Army’s mission. Demonstrated ability to lead meetings, motivate a team and work collaboratively. Demonstrated skill in developing materials and resources for training purposes as well as the ability to demonstrate significant experience in presentation skills for individual, small and large group presentations.

Licenses: A valid driver’s license and travel required. LSW, LCSW, LPC or LCPC, strongly preferred.

Benefits after 90 days.  Free underground parking.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

Administrative Specialist - This is an on-site position

Hiring Range: $21.41 - $26.77 Hourly

Job Summary: Performs a variety of both complex administrative support and routine clerical work for the Commissioners Conference Team and the Secretary for Commissioners Conference/National Secretary for Personnel; helps facilitate the smooth operation of the National Chief Secretary’s office; drafts a multitude of correspondence, creates and maintains accurate critical tracking records, manages essential electronic databases, and creates a cohesive system of filing; conducts elemental research and follow-up work for the Commissioners Conference operations; answers the telephone and provides general information regarding the Commissioners Conference Team operations and/or services. Processes membership and chairmanship letters; updates, indexes and maintains all conference, commission and committee membership and chairmanship lists and historical data.  Requests, prepares and issues correspondence for the processing of agendas and the securing of minutes from national groups. Maintains a rigorous timeline on the flow of communication pertinent to membership, agenda and minutes of these national groups. Will be keen on bring-up systems, ensuring that files and information are organized in an efficient manner. Facilitates data input and data management/upkeep into what will be the Commissioners Conference electronic/automated systems database. As a key member of the Commissioners Conference Team, the Administrative Specialist is expected to read and comprehend Commissioners’ Conference Minutes. Knowledge of general office practices and procedures, effective and efficient record-keeping and bookkeeping practices, knowledge of proofreading symbols and basic mathematics. Ability to transcribe dictation and type information into a computer. Ability to scan documents and work with same. Ability to operate various office equipment including a telephone, Dictaphone, computer, scanner and adding machine.

Education and Experience: Bachelors degree and at least two years' of experience required.  

Benefits after 90 days.  Free underground parking.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

Multimedia & Digital Communications Developer - This is an on-site position

Hiring Range: $77,752 - $97,191 Annual

Job Summary: The Multimedia & Digital Communications Developer (MDCD) is primarily responsible for capturing and developing high standard multimedia content pieces, requiring a high degree of technical expertise and creativity. The position will direct on-set productions in a variety of capacities, including management and instruction of on-set assistance, and in serving as director of photography. The position also cuts and edits collected video footage until it meets the Director of Communications approval, including rearranging and splicing scenes that have already been shot, and inserting music, sound, or optical effects. This position will be responsible for managing all production equipment owned and leased by The Salvation Army for use in producing video pieces. This will include preparing equipment packages for shoots, cleaning and otherwise maintaining gear, transporting gear, and making recommendations for new purchases. In addition, the MDCD coordinates the publishing and distribution of all digital content on national Salvation Army digital media channels to effectively communicate the mission of The Salvation Army internally and externally. Works specifically to strengthen and enhance the image and awareness of The Salvation Army by identifying compelling stories and coordinates the development of weekly organizational and programmatic updates from The Salvation Army’s National Commander; serves as contact to internal and agency teams on national social media strategy and content; supports the communications team during emergency response situations involving National Headquarters, Territorial and Divisional Headquarters and other emergency responder agencies as may be involved. Provides teaching and training for other crew members as well as novices on proper operation of gear and its use to create new and innovative looks.  Must be available to travel and deploy at a moments’ notice in order to quickly capture a developing story. This includes preparing the deployment of needed digital and multimedia communication equipment in the event that they are needed for urgent situations which sometimes will occur outside scheduled work hours.

Knowledge and Experience: Associate’s or a Bachelor’s degree in film/television production highly preferred. Awareness of film procedure, terminology and production. On-set production experience required. Working knowledge and proficiency in social media content and engagement strategies. Proficient use of Microsoft Office applications (Word, Excel PowerPoint, OneDrive), Adobe Photoshop, Adobe Premiere, DaVinci Resolve, Dropbox, and other postproduction software. Proficient in usage of all types of camera equipment, usage of lighting for video production, audio recording equipment, professional video editing software such as Adobe Premiere, Avid, and DaVinci Resolve, and proficient with encoding video to different formats. Ability to perform basic color correction and basic lower thirds and graphics. Ability to edit sound, including audio cleanup and addition of music beds and sound effects. Excellent communication skills; including organizational, proofreading, editing, and problem-solving skills. A working knowledge of online communications, including website and social media publishing.

Licenses: A valid driver’s license.

Benefits after 90 days.  Free underground parking.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

Corporate Relations Manager - This is an on-site position

Hiring Range: $60,600 - $75,750 Annual

Job Summary: The Corporate Relations Manager will improve donor communications and stewardship as well as assist in cultivating new relationships in partnership with the Director of Brand Management & Corporate Relations. The Corporate Relations Manager will manage donor accounts and will regularly interface with donors and Salvation Army corporate fundraising leads in each of the four territories. Pursues new corporate funding and develops relationships.  Works with the territories to strengthen their corporate volunteer engagement program. Helps to field donation offers in times of significant disaster.  Creates regular donor communications during and after a disaster.  Assists with all coordination aspects of partnership activation including:  coordinating the legal agreement process, keeping accurate records of participating units, updating and tracking metrics related to the campaign, keeping a calendar of key action items for the campaign, providing coordination support to the partner as needed, and communicating progress.  Assists with Christmas partnership activations including managing the annual process of requesting access to retain corporations for the purpose of the Christmas Bell Ringer solicitations, compiling and distributing annual Christmas campaign statistics, and developing stewardship reports.  Develop corporate volunteering and kettle sponsorship opportunities for the Christmas Kettles.  Work with corporations, malls, and retail chains to expand physical kettle locations.  Serve as the liaison to the field for any help needed relating to Christmas pitch and activation materials for partners.  Provides standardized stewardship materials to the field. 

Knowledge and Experience: Bachelor’s degree from an accredited college or university with 5+ years of experience working in nonprofit fundraising, partnership development or marketing. Must have an understanding of the multi-faceted corporate philanthropy and corporate fundraising landscape and experience working with and recruiting board members and volunteers. Graphic design, project management and/or writing skills and experience a plus. Excellent verbal and written communication skills and follow-up for successful closure of gifts and volunteer commitment. Strong and effective interpersonal and persuasive skills, modeling effective relationship management and demonstrating emotional intelligence / situational awareness. Excellent document creation, proposal, and presentation development skills. Strong organizational skills, follow-through, and attention to detail. Proven experience in funding and partnership development, especially in the area of corporate partnerships, preferred. Project management experience is a plus. Knowledge of cause-marketing and product tie-in best practices and how to effectively apply such options to dialogue with prospective corporate funders for the Army’s benefit. Ability to travel as necessary to carry out responsibilities and assignments. Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. Experience with PC’s and networking, donor management software, graphic design template software, and familiarity with prospect research tools.

Benefits after 90 days.  Free underground parking.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

Sr. Systems/Network Administrator - This is an on-site position

Hiring Range: $65,448.09 - $81,810.11 Annual

Job Summary: The Sr. Network Administrator is responsible for supporting The Salvation Army network (e.g., servers, routers, communications hardware and software, etc.), proactively addresses issues to eliminate problems, responding to and resolving trouble tickets and participating in planning design to improve the computing experience. Manages, maintains and supports the Microsoft Office 365 environment for National Headquarter. Supports and maintains LAN/WAN networks, is responsible for the daily activities of configuration and operation of systems, and performs administrator and support functions to ensure availability, functionality, security and performance. This position provides higher Services Desk support and is also responsible for supporting mobile devices including research, testing, troubleshooting and deployment as needed.  Holds end user training sessions on applications such as Microsoft Office 365, Operating Systems, corporate e-mail systems, and New Employee Training. Serves as lead worker to other technical support staff by providing guidance and/or training in troubleshooting hardware and software problems.  Develops and maintain system service log for tracking purposes.  Performs network cabling in offices and in wiring closets as needed.

Knowledge and Experience: Associates Degree or 2-year technical certification is preferred and a minimum of five years’ experience performing computer software and hardware support involving inter-networking of wide area networks and server administration on local area networks.
Ability to perform both one-on-one and classroom training of various software applications.  Ability to analyze and resolve advanced and complex problems with hardware and software independently and the ability to instruct others in doing the same.  Ability to lift and carry moderately heavy computer equipment (25-50 lbs.) on a frequent basis.  Ability to stoop, crawl and climb when necessary.

Knowledge of network hardware to include router, firewall, switch, patch panels and concentrators.  Working knowledge of major ISPs (Cox, Comcast, Verizon).  Knowledge of Microsoft Office 365 and IBM Notes for Salvation Army use.  Ability to ensure that Microsoft Office 365 and IBM Notes users receive the necessary technical support to perform their jobs.  Ability to troubleshoot and maintain phone system.  Ability to maintain mobile device equipment.  Basic knowledge of the security of a computer system.  

Licenses and Certifications: 
Cisco CCNA – Preferred
Microsoft MCSE – Preferred

Benefits after 90 days.  Free underground parking.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

For more information please contact:

The Salvation Army National Headquarters
Human Resources
615 Slaters Lane
Alexandria, VA 22314
(703) 684-5500

You may also e-mail resumés to: USN.RECRUIT@usn.salvationarmy.org

Employment opportunities by territory:

Central Territory
Eastern Territory
Southern Territory
Western Territory