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Salvation Army National Headquarters
Employment Opportunities

 

Positions listed here are open at The Salvation Army's National Headquarters in Alexandria, VA only.  Please contact your local Salvation Army for job opportunities in your area. Click here for Salvation Army opportunities by territory.

You must be a U.S. citizen or be eligible to work in the U.S. to apply. 

 

Director of Operations - This is an on-site position

Hiring Range: $103,488.23 - $129,360.51 Annually

Job Summary: The National Community Relations and Development Director of Operations provides administrative and managerial support to the National Community Relations and Development (CRD) Secretary.  Directly provides leadership, supervision and guidance to CRD staff in the areas of Operations, Emergency Disaster Services, Events and Echelon.  In the absence of the CRD Secretary, provides leadership and guidance to the CRD staff in the areas of Communications, Corporate Partnerships, Web Communications and Digital Fundraising.  Serves as a National Advisory Board (NAB) liaison and backup National Spokesperson.  Leads all projects and special initiatives, ensuring effective and efficient delivery of CRD programs and services to the field.  Serves as the section leader for CRD budget and strategic planning formulation and implementation. Plans, reviews and monitors assigned employees performance and conducts annual employee performance evaluations; provides employment recommendations. Represents the NCRD Secretary in meetings and speaking engagements as requested. Performs the following support and coordination functions: enlists Territorial staff and volunteers of the importance and potential of the National plan; assures coordination and integration between National Headquarters fundraising and communication departments; assures constructive and positive working relationships between NHQ and the territories. Ensures that all requests from donors and potential donors for information and clarification are responded to immediately through the appropriate personnel so that donors are retained and upgraded in support of The Salvation Army. Plans and conducts a biennial National Communications and Resource Development Conference for the purpose of training, sharing ideas and evaluation.    

Experience/Knowledge: Master’s Degree from an accredited college or university in Business Administration, Disaster Services, Marketing or a related field with five years of progressively responsible experience in management with proven experience in non-profit communications and public relations. Knowledge and support of The Salvation Army mission and philosophy with specific support of both spiritual and social program activities.  Knowledge of up-to-date principles and practices of one-to-one individual, corporate, foundation, grant-seeking, and special events fund raising.  Knowledge of and ability to interpret charitable solicitation laws, The Salvation Army policies, and local, state, and federal laws as they relate to fund raising and charitable solicitation. Knowledge of the recruitment and selection process to secure quality resource development personnel throughout the US Territories. Knowledge of donor records management and administration as well as data and trend analysis.

Valid driver’s license. Completion of The Salvation Army media training program (after employment) and certification providing credentials to be a trainer and trainer for trainers of the PIO curriculum. Certification in Project Management, Certified Fund Raising Executive (CFRE), or other applicable certification is preferred. 

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

Assistant Director of Social Services and Public Policy - This is an on-site position

Hiring Range: $94,080.22 - $117,600.34 Annually

Job Summary: Serves as Assistant Director of the National Social Services & Public Policy Department at National Headquarters. Supports the National Secretary of Social Services in the supervision and coordination of all programs and services that come under the umbrella of the National Social Services & Public Policy Department. Leads Public Policy team in advocacy efforts with the federal government. Serves as the National Public Policy Coordinator and directs the team of Senior Policy Analysts.  Engages in long term planning of legislative policy development, analysis, and strategies and recommends priorities, including educational targets. Develops advocacy plans for the department at the federal level.  Develops and facilitates a process to receive input on the annual legislative priorities from staff members, Capitol Hill, and closely related organizations. Coordinates with the departmental staff and Senior Policy Analysts to monitor proposed legislation and regulations that impact The Salvation Army. Develops a reporting system to maintain records that measure and track outreach to, and follows up with, elected officials, government administrators, and their supporting staff.  Prepares policy reports identifying public policy issues and their impact on families and society at large. Prepares and/or directs the review and development of public policy priorities and materials for internal and external dissemination, including policy reports, comment letters, briefs, articles, one-pagers, testimonies, and other documents conveying The Salvation Army position.  Prepares written and/or verbal reports as requested to the National Public Policy Council, the National Advisory Board, the National Social Services Commission and others. Serves as a member of the Public Policy Council. Coordinates advocacy events at the federal level of government. Coordinates monthly Hill visits for territorial efforts, NHQ staff and officers, national groups and others. Coordinates in-district site visits with legislators and their staff. Develops, organizes and maintains a system of responding to advocacy alerts in a timely manner. Plans development and implementation of an advocacy alert system. Educates staff through webinars, resources on the Red Shield Toolkit, and through conference calls of appropriate and acceptable advocacy.  Serves as a convener and facilitator of conference calls within The Salvation Army and with external stakeholders to include non-profit affiliates, government employees and elected officials and their staff.  Serves as a national liaison to all levels of government. Provides consultation and guidance to department personnel, making certain so far as possible that they know and understand what their duties and responsibilities are. Holds staff accountable for deadlines related to scheduled events, programs or assignments. Reviews staff work regarding quality and conformity to expectations. Presents at national, territorial, and divisional Social Services conferences, as well as at outside conferences as appropriate. Serves as an on-site peer reviewer auditing Salvation Army programs as requested by the Territories. Attends national conferences and conducts and participates in discussions, lectures, seminars, and workshops. Participates in Salvation Army program site visits when traveling. Creates and maintains specific promotional material that can be shared with interested parties, legislators, government personnel, national groups, etc.    

Experience/Knowledge: Master’s Degree from an accredited college or university in Social Work, Public Administration, Public Policy, or related fields; and three to five years’ experience working in public policy, humanitarian relief, social services, or the program development arena (Salvation Army social services experience preferred). Extensive knowledge of Salvation Army programs. Ability to make sound, logical interpretations of Salvation Army guidelines, regulations, policies, and mission in order to represent the organization. Demonstrated ability to represent a national organization to the government, peer’s agencies, and coalitions consistent with The Salvation Army’s mission. Demonstrated knowledge of congressional policymaking processes and of agencies of the federal government. Demonstrated ability to lead meetings, motivate a team and work collaboratively.  Demonstrated experience in building bi-partisan support around issues among elected officials, and working with those lawmakers in a bi-partisan fashion to move legislation.

Valid driver’s license and travel required. Ability to meet travel requirements, including domestic and international travel. 

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

Food Services Assistant - This is an on-site position

Hiring Range: $11.57 - $14.46 hourly

Job Summary: Assists with the set up and preparation of meals (salad bar), beverages, and snacks making sure all items are displayed according to set standards and health codes.  Assists with the break down of meals, beverages, and snacks.  Assists with cleaning tables, chairs, and serving area including steam wells and cold tables.  Assists in refilling salt and pepper shakers as needed.  Assists with washing, drying and storing pots and pans, plates, glasses, cups, bowls and utensils.  Assists in receiving and the proper storing of food and beverage supplies.  Daily sweeps and mops kitchen floor area. Responsible for cleaning and regular maintenance of 3rd floor kitchen unit to include stocking with cups, coffee products, juices, appropriate condiments.  In the absence of the Cook, responsible for 3rd floor catering by replenishing and refreshing with fresh coffee, water as well as clean up. Responsible for thorough cleaning of the kitchen weekly. Serves as backup to the Cook position in his/her absence in the areas of, but not limited to, total preparation of the salad bar, laundering dirty linens, towels, uniform shirts, aprons and day room bedding and bedspread, stocking foods, beverages and supplies in an orderly and safe manner, and instructing temps and ensuring their tasks are completed in a timely manner. In the absence of both the head cook and cook, prepares simple menus for lunch.

Experience/Knowledge: One year experience working in a kitchen preferred. Food Handler’s Certificate required. Knowledge of use of cleaning equipment.  Ability to properly clean kitchen appliances and utensils. Ability to read, write, and communicate the English language. Ability to lift and/or carry up to 30 lbs. Duties are usually performed by frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

Cook - This is an on-site position

Hiring Range: $14.56 - $18.22 hourly

Job Summary: Assist in the preparation and serving of meals; cleans kitchen equipment, washes dishes, launders linens, and assists with preparation for special events/programs. Cleans tables and chairs in the dining room, fills salt and pepper shakers on tables. Cleans refrigerators, freezers, ice machines, coffee makers, stoves and ovens. Stocks food, beverages and supplies in an orderly and safe manner. Serves as backup to the Food Services Manager/Head Cook in his/her absence. Responsible for thorough cleaning of the kitchen weekly. Launders dirty linens, towels, uniform shirts, aprons and towels.

Experience/Knowledge: One year experience working in a kitchen is preferred. Food Handler Manager's Certificate. Knowledge of cleaning practices, methods and techniques required. 

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

Digital Communications Intern - This is an on-site position

Hiring Range: Unpaid – 20 hours per week

Job Summary: The digital communications intern helps develop and implement the digital and social media communication strategy and efforts of The Salvation Army National Headquarters, and assists with the creation and appropriate distribution of the digital and social media elements of all internal and external national communications campaigns or initiatives. She/He works specifically to strengthen and enhance the image and awareness of The Salvation Army by identifying stories and content for national distribution by means of The Salvation Army’s national website and social media channels. She/He assists in the planning, development, and implementation of the national public relations strategy, including Moments in Time, the national Red Kettle Campaign, and any public policy, emergency disaster service, or other national public relations or communications efforts, and subsequent content that will appear on the national website and social media channels, including Facebook, Twitter, Instagram, and YouTube. Monitors and manages audience engagement in all digital communications channels to meet human needs, build and protect the reputation of The Salvation Army, and increase fundraising. Actively engages with journalists, policy makers, social media influencers, and organizational peers to build relationships and thought leadership. Assists with coordinating and conducting appropriate research, composing, proofreading and editing original, journalistic-quality content for regular updates on the NHQ national newsroom. Periodically serves as photographer for feature stories and events.

Education and Experience: Applicants must be enrolled in their fourth year of a Communications or Public Relations bachelor’s program and must be receiving college credit.

Licenses and Certifications: A valid driver’s license.

Knowledge, Skills and Abilities: Excellent journalistic quality research and writing talent as well as spelling, grammar, punctuation, proofreading and editing skills. Knowledge and proficiency in Microsoft Office365 (primarily Word and PowerPoint), Photoshop, and Content Management Systems.  A working knowledge of print, electronic and web publishing procedures. Knowledge and proficiency in social media communications, including Facebook, Twitter, Instagram, and YouTube. Skill in photography and videography. Ability to work within a team.

Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

 

For more information please contact:

The Salvation Army National Headquarters
Human Resources
615 Slaters Lane
Alexandria, VA 22314
(703) 684-5500

You may also e-mail resumés to: USN.RECRUIT@usn.salvationarmy.org

Equal Opportunity Employment


The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.

 

 

Employment opportunities by territory:

Central Territory
Eastern Territory
Southern Territory
Western Territory