Employment Opportunities

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Salvation Army National Headquarters
Employment Opportunities

 

Positions listed here are open at The Salvation Army's National Headquarters in Alexandria, VA only.  Please contact your local Salvation Army for job opportunities in your area. Click here for Salvation Army opportunities by territory.

You must be a U.S. citizen or be eligible to work in the U.S. to apply. 

 

This is an on-site position

Job Summary: Relieves the National Secretary for Program of administrative detail and ensures the smooth operation of the Program Section through performance of advanced, complex, and confidential administrative duties with a broad scope of responsibilities, including the management of the National Women’s Ministries Resources Website - https://wmresources.org/.

Acts as primary custodian of section email inboxes, includes drafting messages, filing reports, and managing on-going correspondence. Handles (receives, sends, distributes) mail for the section daily. Composes and/or prepares a wide variety of documents of confidential, complex, and technical nature, such as proposals, briefs, statistics, documents, agendas, schedules, special projects as assigned, etc.

Serves as a liaison for other departments seeking information or services from the Program Section or National Secretary for Program. Responds to questions, researches, and provides specific and general information and assistance.

Coordinates and maintains departmental and personal calendars for department members. Coordinates and schedules internal and external meetings/appointments, including face-to-face teleconferences. Greets and assists employees and visitors; attempts to resolve complaints in a calm, courteous, and tactful manner. Coordinates sectional staff meetings and luncheons; gathers material/items for agenda; types agenda.

Develops and maintains electronic and hard copy filing systems, archives and/or purges files when updating information per the document retention guidelines. Assist with preparation, notification and filing all items relating to Commissioners’ Conference groups for which the section head is responsible or assigns. Orders office supplies. Order equipment and other items required for office operations. Orders flowers as appropriate and follows the Flower Policy and Procedures. Orders and prepares Christmas Cards for mailing for leaders. Coordinates routine maintenance and repair of office machines, contacting property department or vendors. Coordinates the details, planning and hospitality arrangements for conferences and special events sponsored by the Program Department, to include making badges, name cards, reservation lists, programs, hospitality arrangements, room and equipment arrangements, assisting with set up and clean up, gift wrapping, and other responsibilities as directed. At the direction of the National Secretary for Program oversees special events as assigned including Christmas planning and preparation.

Prepares, maintains, and submits various section invoices and check requests for further processing. Maintains the functionality of the Women’s Ministry Resource website through the ability to:

  • View and report on website traffic and user behavior via Google Analytics.
  • Upload/insert content & photos to the website via WordPress
  • Tag and categorize content in WordPress
  • Upload and size images, video and other file types
  • Manage email subscriptions list on Mailchimp software
  • Creates Mailchimp email templates and sends out bi-weekly to email subscription list
  • Customize the home page slider with current content
  • Monitor territorial WM websites and Facebook pages for ideas
  • Respond to feedback
  • Upload blog articles as received
  • Upload book reviews as received
  • Communicate requested updates with vendors as well as monitor and report any non-functioning or glitches of website to vendors

Publicizes the Women’s Ministry Resources website throughout The Salvation Army world, to all territorial and command presidents and secretaries worldwide.

Serves as the backup for front desk coverage as needed.

Knowledge and Experience: A bachelor’s degree and 2 years of experience of administrative, technical, and website support unique to this department.

Knowledge of the English language including proper grammar and punctuation Knowledge of basic mathematics. Good working knowledge of website administration and Word Press, internet researching skills, specific computer software and graphics: Microsoft 360 Office Suite, SharePoint, etc.

License: Valid state driver's license

Benefits after 90 days. Free lunch and underground parking.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Improves donor communications and stewardship as well as assists in cultivating new relationships in partnership with the Director of Corporate Relations. Manages donor accounts and regularly interfaces with donors and Salvation Army corporate fundraising leads in each of the four territories.

Pursues new corporate funding and develops relationships. Works with the territories to strengthen their corporate volunteer engagement program. Helps to field donation offers in times of significant disaster. Creates regular donor communications during and after a disaster.

Assists with all coordination aspects of partnership activation including: coordinating the legal agreement process, keeping accurate records of participating units, updating and tracking metrics related to the campaign, keeping a calendar of key action items for the campaign, providing coordination support to the partner as needed, and communicating progress.

Assists with Christmas partnership activations including managing the annual process of requesting access to retain corporations for the purpose of the Christmas Bell Ringer solicitations, compiling and distributing annual Christmas campaign statistics, and developing stewardship reports. Develop corporate volunteering and kettle sponsorship opportunities for the Christmas Kettles. Works with corporations, malls, and retail chains to expand physical kettle locations. Serve as the liaison to the field for any help needed relating to Christmas pitch and activation materials for partners. Provides standardized stewardship materials to the field.

Knowledge and Experience: Bachelor’s degree from an accredited college or university with 5+ years of experience working in nonprofit fundraising, partnership development or marketing. Must have an understanding of the multi-faceted corporate philanthropy and corporate fundraising landscape and experience working with and recruiting board members and volunteers. Graphic design, project management and/or writing skills and experience a plus.

Excellent verbal and written communication skills and follow-up for successful closure of gifts and volunteer commitment. Strong and effective interpersonal and persuasive skills, modeling effective relationship management and demonstrating emotional intelligence / situational awareness. Excellent document creation, proposal, and presentation development skills. Strong organizational skills, follow-through, and attention to detail. Proven experience in funding and partnership development, especially in the area of corporate partnerships, preferred. Project management experience is a plus.

Knowledge of cause-marketing and product tie-in best practices and how to effectively apply such options to dialogue with prospective corporate funders for the Army’s benefit.

Ability to travel as necessary to carry out responsibilities and assignments.

Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. Experience with PC’s and networking, donor management software, graphic design template software, and familiarity with prospect research tools.

Benefits after 90 days. Free lunch and underground parking.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Provides technical assistance and training to system users; answers user inquiries and requests for assistance regarding systems operations; diagnoses system issues and operator problems; recommends/performs remedial actions to correct problems based on in-depth knowledge of The operating system; assists the Commissioner’s Conference Operations Manager (CCOM) on the maintenance of user accounts and various levels of user access; sets up regular maintenance schedule and performs or ensures preventative maintenance is performed by users; performs system task assignments. Holds end user training and orientation sessions; assists the CCOM in maintaining both the membership roster and the electronic calendar of the entire Commissioners’ Conference (CC) infrastructure – the CC calendar to coordinate with the National Calendar.

Develops user-friendly and creative manuals and guides for the use of the CC application. Populates and maintains the ‘Frequently Asked Questions’ (FAQ) online mechanism within the application, creates training videos and uploads onto dedicated Salvation Army CC media channels. Publishes monthly TSAMM-CC user tips and tricks.

Assists the CCOM in revising and updating the CC Manual for review and approval.

Serves as the lead person for maintaining the accuracy and relevance of all training resources, including the maintenance and upkeep of the FAQ section within the CC application, CC media channels, and all other repositories, answering user inquiries and requests for assistance by videoconference, email, phone and in person by troubleshooting and testing in order to identify and solve issues/problems. Diagnoses system or operator problems; recommends/performs remedial actions to correct problems based on the knowledge of the CC operations.

Supports the CCOM in managing memberships and user transitions, ensuring those who need access, receive and maintain access, and those who rotate out are released from authorized use. Assists the CCOM is determining the type of access privilege an authorized individual would have. Creates and implements preventative maintenance schedule for end user systems. This includes software updates. Sets up regular schedule for update/maintenance. Ensures users perform the needed preventative maintenance.

Monitors and maintains the CC application Ticket System/service log; keeps a record/documentation of issues encountered with the system, determines what specific issues are recurring; generates tracking reports for discussion with the CCOM and the National Chief Secretary.

Education and Experience: Bachelor’s degree and at least seven years’ experience of performing a variety of increased technical and administrative support and training in an office environment.

Ability to become proficient with an entirely new operations software platform. Proficiency in Microsoft Office Suite including Access, Excel and PowerPoint.

Ability to plan and conduct training/instruction classes for end users. Ability to effectively teach and orient users in systems by developing relevant training materials. Ability to analyze and resolve problems, to debug and troubleshoot.

Ability to learn The Salvation Army culture, and the philosophical underpinnings of the Commissioners’ Conference system.

Licenses and Certifications: May require a valid driver’s license and/or passport.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Supports the national scaling efforts of Echelon, a strategy for The Salvation Army to engage the Millennial demographic by creating young professional auxiliary groups. Provides assistance to the National Manager of Echelon by providing guidance and resources to developing Echelon chapters including providing resources and support to new and developing chapters, keeping accurate records of chapter contacts, updating and tracking metrics relation to Echelon chapter growth, providing coordination support to the National Manager of Echelon and communicating progress to the Echelon Leadership Council and other national stakeholders.

Assists with developing digital Echelon content and communications resources. Provides trainings for new and developing Echelon chapters. Co-leads quarterly Echelon field calls providing updates on national Echelon growth. Attends and takes minutes during Echelon Leadership Council meetings. Develops supplementary resources for Echelon recruiting and marketing. Creates supplementary resources to help local Salvation Army leaders support Echelon chapters. Researches socio-economic and cultural trends with the Millennial demographic and identifies opportunities for continued Echelon expansion. Assists in managing the Echelon email inbox.

Assists in the planning and coordination of national Echelon events and projects. Assists the National Manager of Echelon with the development and implementation of departmental strategic goals.

Education and Experience: Bachelor’s degree in the following fields: communications, marketing, or public relations preferred or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Knowledge and experience in graphic design, including Photoshop, InDesign, and Canva, preferred. Working knowledge of Office 365, Microsoft Word, Excel, PowerPoint, and the Internet. Knowledge of the principles and practices of community relations.

Strong written and verbal communication skills, the ability to multitask and strong technical ability. Ability to build and maintain effective and professional relationships with Salvation Army Officers, community relations professionals, and young adult professionals across the country.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Provides project management as it relates to the scaling efforts and national initiatives of Echelon, a strategy for The Salvation Army to engage the Millennial demographic by creating young professional auxiliary groups. As logistics coordinator for advisory organization training, supervises the platform and curriculum development of the National Advisory Organization’s Learning Management System (LMS) with support from the National Advisory Board (NAB) and Community Relations and Development department.

Consults with developing and existing Echelon chapters to provide guidance and resources. Communicates with Territories to provide Echelon updates and consultation. Ensures engagement of Echelon across various TSA national initiatives, programs and ministries via collaboration with other NHQ sections and departments. Supports Echelon activities including the management of established chapters, developing new chapters nationwide, and overseeing the Echelon Leadership Council. Works closely with Echelon Leadership Council to determine meeting agenda and priorities, prepare materials, and oversee travel arrangements and meeting logistics. Manages Echelon Leadership Council project implementation. Recruits new candidates for Echelon Leadership Council and provides onboarding and training. Creates supplementary resources for Echelon recruiting and marketing.

Leads and organizes AO course creation and user engagement. Leads the implementation and ongoing maintenance of the LMS including content development, roles for support staff, users and learners. Creates and implements communications strategy for Echelon across multiple channels and social media platforms. Develops, manages and updates the national Echelon website and local chapter sites which includes communications, graphic designs and multi-media content. Manages and updates national Echelon contact lists. Conducts Echelon trainings and workshops. Identifies and cultivates potential corporate partners and external resources for Echelon support. Develops Echelon training and development resources. Creates supplementary resources for helping local Salvation Army leaders support Echelon chapters. Manages Echelon related communications to territories, divisions, and local commands.

Hosts quarterly Echelon field calls to provide updates on national projects and initiatives. Participates in monthly Echelon Leaders Council teleconference meetings. Provides support in the planning and coordination of national conferences including, proposal review, session and production planning, and workshop coordination.

Accounts, monitors, and provides recommendations for changes to the Echelon budget.

Supervises Echelon interns; duties include developing learning objectives and goals, monitoring and evaluating progress.

Tracks Commissioners Conference decisions related to formal Echelon Leadership Council recommendations. Creates reports and briefs on Echelon activities to Echelon Leaders Council, CRDS, and other leadership as requested. Researches socio-economic and cultural trends with the Millennial demographic.

Manages the Echelon email inbox.

Education and Experience: Bachelors degree in business, communications, marketing or public relations required.

Working knowledge of Office 365, Microsoft Word, Excel, PowerPoint, and the Internet. Excellent communication skills. Ability to build and maintain effective and professional relationships with Salvation Army Officers, community relations professionals, and young adult professionals across the country. Knowledge of the principles and practices of community relations.

Valid state driver's license required.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Provides fundraising and development outputs within the National Community Relations and Development (NCRD) Department to reach revenue goals in the area of foundations, Salvation Army World Service Office (SAWSO) and other national partnership opportunities, in support of the Assistant CRD Secretary.

Responsible for sensitive, technical, detailed and visible development processes; evaluates deadlines and plans, coordinates, and administers a variety of details associated with projects and functions occurring in the department including writing reports, grants and/or proposals, creating presentations, and coordinating marketing campaigns working with individual and foundation partners; serves as communication, recordkeeping and reporting liaison between NCRD and SAWSO offices. Ensures the updating of SAWSO Constituent Relationship Management system (Salesforce) and works with SAWSO and NHQ Finance departments to manage accuracy. Provides coordinating support by processing gifts, entering information in the database and producing reports for the NCRD leadership team.

Researches files, accounts, records, etc. to resolve problems and/or correct documented information.

Builds portfolio of SAWSO donors to facilitate an increase in annual individual giving, as well as foundation revenue. Fully engage program staff and NCRD Communications staff to maximize revenue and marketing opportunities.

Plans, coordinates, organizes and monitors campaigns; receives, interprets and explains information received from Technical Advisors and NCRD personnel to supervisors. Serves as the technical liaison and trains field staff on the use of various databases relating to special marketing activities. Receives data regarding campaigns; complies and records information and statistics to generate and distribute reports.

Assists in preparing, prepares and/or delivers orientation presentations for fundraisers in the divisions across the country; precisely communicates the department’s processes, mission, goals and projects. Performs support work associated with special projects, events, and conference and committee meetings.

Education and Experience: Bachelor’s Degree from an accredited college or university in Business Marketing, Communications or a related field. Three years progressively responsible experience working in a general office with at least three years performing marketing and/or fundraising related assignments.

Knowledge of accepted practices in database maintenance and reporting. Salesforce CRM preferred. Knowledge of the principles and practices of grant research, applications and administration.

Ability to read and interpret legal documents and contracts. Ability to lead and prioritize the work of other staff members. Ability to prepare spreadsheets and to maintain computer databases. Ability to compile and report statistical and financial information with accuracy. Ability to build and maintain effective and professional relationships with employees at Divisional, Territorial and National Headquarters.

Benefits after 90 days. This is an on-site position with free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: This position helps to maintain the Resource Center Xerox DocuShare electronic document management system, and performs routine clerical duties for the Resource Center Department and the Building Services Department and provides backup to the Mailroom as needed. Serves as the primary backup for the front desk receptionist/switchboard operator. Answers the telephone and takes messages in a courteous and tactful manner, providing information regarding the sections.

Responsible for the scanning and importing of all Resource Center minutes and correspondence into existing electronic files within the Xerox DocuShare electronic document management system; works with the Resource Center Director to help maintain the confidentiality of and safeguard and digitalization of all documents; helps to maintain the data integrity of the Xerox DocuShare document management system; performs data entry, document and data importation; performs a variety of routine clerical work including typing, scanning, filing, retrieving, and photocopying of documents.

Updates instructions and procedures that directly relate to job responsibilities.

Education and Experience: High school diploma or equivalent and experience in database management and performing like duties.

Ability to maintain the confidential nature of the work. Ability to answer the telephone in a courteous and tactful manner. Ability to manage and maintain databases. Ability to meet goals on a monthly basis. Knowledge of the English language including proper grammar and punctuation. Ability to learn and become proficient in specific computer software.

Good working knowledge of Xerox DocuShare and QuickCapture Pro 6. Knowledge of filing systems and efficient record-keeping practices and procedures.

Benefits after 90 days. This is an on-site position with free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Relieves the section head of administrative and secretarial details. Coordinates, organizes, prioritizes and expedites sectional duties. Serves as the point of contact and liaison for the section. Ensures the office runs smoothly at all times.

Performs advanced, complex, technical, and confidential work with a broad scope of responsibilities; handles all sectional confidential materials and correspondence; serves as gatekeeper for the Social Services section mailbox; manages and coordinates all administrative details for the various commissions, committees, conferences, and councils hosted by the section; travels to the National Social Services Conference and other meetings as assigned with the National Social Services Secretary; prepares and maintains records, databases, books, logs, lists, etc.; performs a variety of design, page layout, editing and proofreading; serves as the point of contact; manages calendars, itineraries, and schedules appointments for the section head; responsible for sectional project management and coordination for all major events; makes referrals for individuals/agencies seeking help as necessary; receives, sorts, collates and distributes mail; processes intern inquiries; orders section office supplies; serves as back up to the Administrative Specialist in their absence.

Responsible for sectional project management and coordination for all major events; secures venues, serves as liaison with hotel and restaurants, ensures deadlines are met.

Serves as the backup for front desk coverage as needed greeting, assisting, and providing direction and information to clients, visitors, and other guests of the organization and; providing assistance to callers and visitors by answering questions and directing calls appropriately.

Education and Experience: Bachelor’s degree from an accredited college or university Three years’ experience serving in an office manager role with supervisory responsibilities or seven years’ experience relieving a manager or section head of administrative detail and office supervision.

Knowledge of accepted practices and techniques involved in budget and report preparation, record keeping, public relations, interpersonal relations, and business communications both oral and written. Knowledge of research skills and the ability to gather, compile, and assemble information into a final product for letters, records, reports, etc. Knowledge of Microsoft Office Suite to include Adobe.

Ability to transcribe dictation and type.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: This position helps design and execute comprehensive and proactive international business and economic development strategies that are intended to assist in the creation of financial sustainability and independence within existing Salvation Army territories. This position manages all functions of the Salvation Army World Service Office's (SAWSO) International Business and Economic Development Office as delegated by the National Secretary.

Creates, advances and brings oversight to the Business and Economic Development Office. This work includes the structure of the operation; manages seconded support staff; establishes and leads business and economic development strategies and goals across SAWSO in collaboration with the US Territories and other donor offices; supports SAWSO’s operations and programmatic initiatives; and works closely with SAWSO personnel and other Salvation Army international and domestic development offices to achieve the short term and long-range business and economic development goals. Will require 20 - 30% domestic and international travel time (possibly up to 40% in the first year or two).

Helps create and implement comprehensive and cost-effective partner territories business and economic development strategies that include new or newly expanded income-generating initiatives that help move our partner territories toward financial independence. Works closely with SAWSO leadership to assist Implementing Territories in building new business plans, including research (market, risks, competitors), iterative prototyping, stakeholder engagement, program design, and clear goals/metrices.

Participates in securing, supervising, developing, evaluating and directing the work of a high performing business and economic development department. Instructs and trains seconded support staff in SAWSO methods and procedures, monitors and evaluates performance, recommends approval of payment vouchers and reimbursements, and provides both constructive and positive feedback to staff. Builds, motivates, and trains a resourceful team that works in support of the efforts of the leadership team and other Salvation Army development offices to achieve the short term and long-range business and economic development goals.

Education and Experience: Bachelor’s degree from an accredited college or university in Social Services or a field related to sector specialties (International Development/Relations, Economics, Business, Entrepreneurism, Enterprising) and Master’s degree in International Development/Relations, Economics, Business, Social Sciences or a related discipline and five years of professional work experience including experience in international development arena and five years of program management experience. Three years’ experience of living and working in a developing country and working with international development programs, preferably in management role.

Fluency in MS Office. Demonstrated abilities in leadership, management, and cultivating strong business relationships.

License/Certification: Valid driver’s license and passport required.

 

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Edits, proofreads, researches, formats and prepares technical documents from start to finish; materials include national minutes and guidelines, correspondence, agreements, resolutions, manuals, etc.; researches material for special projects and prepares written reports/summaries of research findings; composes related correspondence; provides related administrative support services to both the Commissioners Conference Department and the internal and external Salvation Army clientele.

Combines Word, Adobe PDFs, Excel, graphs, PowerPoint, Web-based links etc., into cohesive contents. Prepares and maintains the files/records of all minutes from national groups, and related materials. Develops and maintains electronic and manual files on a variety of correspondence, records, reports, templates, and documents; utilizing the bring-up filing system.

Updates the Commissioners’ Conference Minutes Guidebook and Minutes Orientation presentation which instructs national groups on how to write meeting minutes, national policies and procedures and other technical documents. With the Commissioners Conference Operations Manager, provides brief orientation sessions on general protocols for writing such materials.

Researches, complies, interprets, and summarizes information for various reports and special projects; researches files, records, etc., to resolve problems and/or correct documented information.

Communicates with Salvation Army personnel to ensure receipt of all necessary information for the proper processing of minutes, correspondence, agreements, resolutions, manuals, etc. Responds to in-person, video conference or telephone requests/inquiries about the Commissioners’ Conference process and its documents from both internal and external Salvation Army clients.

Education and Experience: Bachelor’s degree or at least seven years’ experience of performing a variety of progressively responsible administrative and technical support, administrative support and training in and office environment.

Excellent editing, proofreading and technical writing skills. Professional business communication acumen, both oral and written. Knowledge of effective and efficient record keeping practices and procedures.

Experience with database management and research skills both with files and on the internet.

Excellent interpersonal relations skills.

Ability to teach and train in a clear, effective and inclusive manner. Ability to operate various general office equipment to include telephone, computer, scanner, smart copier, video conference equipment and calculator.

Knowledge of electronic messaging, Excel, Adobe Acrobat, MS Office Suite.

May require a valid state driver's license

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Relieves the National Community Relations & Development (NCRD) Secretary of administrative functions; organizes, prioritizes, coordinates and expedites the departmental administrative support work load; provides administrative and liaison work related to the National Advisory Board (NAB); plans, implements, and manages all logistic, technical, and administrative arrangements for NAB conferences; coordinates and manages all policies and procedures related to the purchasing of office supplies, furnishings and equipment; manages the bid process for all production projects generated by the department; ensures the office runs smoothly; supervises administrative support staff; performs all departmental confidential work; ensures the timely compliance with the electronic timesheet system for all departmental employees; coordinates and manages departmental compliance with the proper utilization of electronic mail boxes; some travel required.

Serves as the Coordinator for all NCRD special event activities of the National Advisory Board and National Community Relations and Development section. Works with NCRD Secretary, Territorial CRD leaders, and event vendors/contractual employees to assist in organizing, developing, and executing high quality special events for The Salvation Army in the USA; manages day to day registration, and tracking/reporting of event revenue and expenses for events, transportation schedules, packing and shipping materials. Assists with hotel logistics including hotel site visits, negotiating, securing and finalizing hotel contracts, meeting space details, audio visual needs, menus and registration details. Manages NCRD Secretary’s email inbox, folders, and calendar on a daily basis and serves as gatekeeper for the Secretary’s schedule.

Proofreads and/or edits work of a confidential, complex and/or technical nature such as proposals, agendas, schedules, letters, agreements, contracts, etc.

Education and Experience: Bachelors’ degree from an accredited college or university in management or information services and three years experience serving in an office manager/advisory board or board of director liaison role with supervisory experience or seven years experience as the administrative and event logistics liaison for a nonprofit or business advisory board or board of directors.

Knowledge of general office procedures, supervision and management of personnel. Ability to supervise, inspire and evaluate the work of office personnel. Knowledge of desktop publishing software with proficiency in Microsoft Word, Excel, Publisher and Adobe Photo-Shop. Ability to meet attendance and travel requirements.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: Performs a variety of complex/technical and often confidential administrative data analysis work and functions with a broad scope of responsibilities necessary for the smooth operation of the section. Compiles and extracts data and prepares technical reports and spreadsheets. Analyzes data for external partners and assesses trends for future improvements. Prepares data and statistical information for media reports, territories, and in house. Prepares online fundraising reports for large datasets using Salesforce software. Collects and analyzes four National Statistical System reports, compressing for the National Annual Report. Processes and tracks sectional invoices to ensure timely payments. Arranges and coordinates meetings for Community Relations Department (CRD) Commission reporting committees and taskforces.. Tracks and reconciles budgets. Reconciles and prepares reports for charity miles accounts. Answers telephone and responds to inquiries regarding sectional operations and services. Prepares all national and international donor acknowledgement correspondence. Ensures section runs smoothly when Executive Assistant is absent. Maintains the NCRD email boxes, as well as conference email boxes during major conferences.

Coordinates information and arrangements (travel, transportation, lodging and meeting facilities) for all national committees and commissions hosted at NHQ by the Community Relations Section, to include Community Relations and Development Commission, and any subordinate committees, task groups.

Serves as the backup for front desk coverage as needed. The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization and provide assistance to callers and visitors by answering questions and directing calls appropriately.

May serve as a lead worker to other sectional Administrative Assistants; trains and instructs in methods and procedures; assigns and monitors work in progress and upon completion informs Executive Assistant of any issues with the quality or production of work.

Education and Experience: Associates Degree in a science, IT, business or financial field and four years’ experience performing a variety of progressively responsible administrative and technical support work.

Knowledge of accepted practices and techniques involved in report preparation, record keeping, public relations, interpersonal relations, and business communications both oral and written.

Good working knowledge of and an ability to work efficiently in Microsoft Office; experience in Advance Excel and Access preferred; ability to create tables, charts, matrix and graphs in required software. Ability to interpret data, analyze results using statistical techniques and provide ongoing reports Ability to identify, analyze and interpret trends or patterns in complex data sets with the purpose of understanding or making conclusions from the data for decision making purposes using statistical tools like Microsoft Excel, Access, SPSS and others.

Demonstrated ability to appropriately post and remove content to be displayed on the various NHQ web sites.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

Internship Opportunities

This is an on-site position

Essential Functions: Creates, designs and edits graphics and art layouts for the departments. Retouches and improves photographs to be published, and ensures work is in compliance with Salvation Army publication policies and procedures.

Creates and designs original artwork, illustrations, and paintings in a variety of media to be used by the publications section for print and electronic publication as assigned and for other sections as contracted.

The GDI will work with staff as part of the section's design team to handle projects as assigned for the War Cry. Peer, and other books and publications. Reviews and recommends graphic art improvements and resources to supervisors and prepares presentations as needed for conferences, seminars, and training sessions.

Education and Experience: Must have knowledge in Adobe Creative Cloud, Adobe lnDesign, Adobe Illustrator, and Adobe Photoshop. The intern will use a Macintosh computer.

Knowledge, Skills and Abilities: Knowledge of the principles and practices of graphic arts production. Understanding of desktop publishing techniques and the principles and practices of layout and design. Familiarity of color theory and photography reconstruction. Knowledge of basic computer graphics design software for use in layout and printing. Skill in painting, drawing and colorization software. Ability to create reproducible artwork from abstract concepts, and capability to plan and prioritize work in order to ensure compliance with established deadlines.

This is an on-site position with free underground parking and lunches offered. The length of the internship will be approximately 6 weeks.

Please submit your cover letter and resume by secure fax to (703) 684-3478, email to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane, Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Knowledge, Skills and Abilities: To support the work of SAWSO’s IBED the intern will:

1. Establish their personal learning goals for the internship and set a plan to encounter and engage with the identified topics, areas of focus, conferences, literature, and project types and tools which they would like to experience during the internship. - Output: written and agreed-upon learning plan.

2. Conduct online market research (social media, websites, public records) and analysis of nearby competitors and customer trends facing various social enterprises with our partner Salvation Army territories around the world. The goal is to determine best practices and competitive advantages for existing enterprises and discover new potential investment opportunities.

  • Thrift Stores in Costa Rica
  • Football fields in South America.
  • Russia online thrift store options.
  • New market opportunities in South Africa.
  • Water purification and solar power in Mali.
  • Property redevelopment in Rwanda. - Output: 2-5 page written reports for each research area detailing clients, competitors, trends, and potential competitive advantage.

3. Research major social enterprise funding agencies, create an index list of possible matches, a list of their required qualifications for applying, and potential matches with IBED projects.
  • Qualifications for SAWSO-IBED to apply
  • Potential matches based on thematic areas or geographic focus. - Output: completed index list with profiles for at least 5 potential future funders.

4. Conduct a forensic analysis of past Salvation Army efforts in social enterprise development.
  • Read through past efforts, look for key lessons learned and trends
  • Research current potential for restarting past efforts. - Output: review and report on three previous projects and the Enterprise Development binders from 2002.
5. Conduct an operational audit of the South America West Territory and South Africa Territory Salvation Army social media accounts, create a listing of zombie or duplicate accounts, and a proposed strategy for consolidation. Create a metric for frequency and regularity of posts, duplicate accounts, typical content type, number of followers. - Output: metric for analysis created (can use best practices), used to rank full listing of social media accounts in two Salvation Army territories.

6. Write three promotional pieces for completed projects.
  • Shukrani Shops in Tanzania.
  • Student rentals in Costa Rica
  • Microloans in Ecuador
Education and Experience:
  • Educational experience (minimum of 2 years undergraduate) or work experience in global business or international development with a focus on small business, entrepreneurship, and social enterprise.
  • Practiced research skills (hard copy and online) and the ability to synthesize raw learnings into executive reports, with an ability to communicate clearly and effectively.
  • Ability to work effectively in a cross-cultural environment, and a willingness to work both as a team member and independently.
  • Preference given to candidates with fluent Spanish.
  • Proficiency with MS Word, Excel, and MS Office Suite a plus.

This is an on-site position with free underground parking and lunches offered. The length of the internship will be approximately 12 weeks.

Please submit your cover letter and resume by secure fax to (703) 684-3478, email to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane, Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: The Digital Communications Intern (DCI) will help develop and implement the digital and social media communication strategy and efforts of The Salvation Army National Headquarters and assist with the creation and appropriate distribution of the digital and social media elements of all internal and external communications initiatives for National Headquarters (NHQ).

Uses all digital forms of communication (print, electronic, photo and video) to effectively communicate the mission of The Salvation Army internally and externally. Works specifically to strengthen and enhance the image and awareness of The Salvation Army through written content intended for electronic communications. Seeks and identifies compelling stories and coordinates the writing of fresh content for national distribution by means of The Salvation Army’s National Website and social media channels. The DCI will support the communications team during emergency response situations involving NHQ, Territorial and Divisional headquarters and other emergency responder agencies as may be involved.

Education and Experience: Preferred applicants should be enrolled in a Communications, Public Relations Bachelor’s, or similar program, and eligible for college credit. Recent graduates are also eligible.

Knowledge, Skills and Abilities: The DCI will effectively use all forms of communication to achieve the three digital communications objectives of The Salvation Army National Headquarters: increase fundraising, build, and protect The Salvation Army’s brand, and meet human needs.

Assists in the planning, development, and implementation of the digital strategy, including Moments in Time, the national Red Kettle Campaign, and any public policy, emergency disaster service, or other national public relations or communications efforts, and subsequent content that will appear on the national website and social media channels, including Facebook, Twitter, Instagram, and YouTube.

Works directly with the National Community Relations Development (NCRD) team and the Agency Of Record (AOR) to coordinate content creation and scheduling, and to ensure all digital content meets the digital communications objectives of The Salvation Army National Headquarters.

Assists in the creation of all content and digital assets for national website and social media pages, including written content for the national blog, Facebook, Twitter, Instagram, LinkedIn, and YouTube, to accomplish the digital communications goals of NHQ.

Actively engages with journalists, policy makers, social media influencers, and organizational peers to build brand recognition on social media and increase thought leadership.

Assists with coordinating and conducting appropriate research, composing, proofreading, and editing original, journalistic quality feature stories covering Salvation Army services and/or human-interest topics for regular updates on the NHQ national newsroom, and provides appropriate content for use as syndicated material for the field.

Knowledge and proficiency in Microsoft Office365 (primarily Word and PowerPoint), Photoshop, and Content Management Systems. Knowledge and proficiency in online communications, including Facebook, Twitter, Instagram, LinkedIn and YouTube. Ability to learn and retain the broad scope of all NHQ section operations and services in order to serve as an effective information resource and to aid in a timely and effective manner. Ability to lift up to 25 pounds.

This is an on-site position with free underground parking and lunches offered. The length of the internship will be approximately 12 weeks.

Please submit your cover letter and resume by secure fax to (703) 684-3478, email to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane, Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: The Salvation Army World Service Office (SAWSO) supports anti-human trafficking projects internationally in coordination with The Salvation Army’s International Modern Slavery and Human Trafficking Response Strategy (MSHTR). Within 2022, SAWSO will be facilitating a global MSHT case management working group, seeking to ensure that Salvation Army teams who are providing survivor services are equipped with the tools and resources needed to provide quality, survivor-centered case management services with accessible and manageable systems to measure the impact of services provided.

Knowledge, Skills and Abilities:Working in close collaboration with SAWSO’s Senior Technical Advisor for Anti-Human Trafficking, the intern will support the international MSHTR case management working group by assisting with working group efforts to gather and compile information about case management practices and systems currently being utilized by Salvation Army teams, researching available case management resources and systems, and supporting recommendations for systems to be considered for adoption by MSHTR teams.

Develop a working list of all Salvation Army projects globally that are currently providing direct case management services for survivors of trafficking and exploitation. Assist with the development of tools and resources for gathering and analyzing current case management practices, such as through surveys, online filing platforms, and communication resources. Assist with an analysis of the current case management practices and systems being utilized by The Salvation Army globally. Coordinate working group meetings and develop action plans following working group meetings. Research case management resources and systems being utilized by other international anti-trafficking programs, particularly those working across multiple country contexts and within regions with limited internet connectivity.

Education and Experience:Education in social work or a social science field (MSW preferred). Working knowledge of case management systems; experience with direct case management practice preferred. Outstanding cross-cultural competency skills, with the ability to engage across multiple country contexts and time zones. Self-initiative and innovation with a willingness to work both as a team member and independently. Proficiency with MS Word, Excel, and MS Office Suite.

This is an on-site position with free underground parking and lunches offered. The length of the internship will be approximately 12 weeks.

Please submit your cover letter and resume by secure fax to (703) 684-3478, email to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane, Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Knowledge, Skills and Abilities:

  • Work with project accountants in support of financial reports, reviewing field prepared reports to ensure accuracy and compliance with established standards
  • Collect and analyze financial and non-financial information
  • Assist with gathering back-up supporting documents
  • Enters journal entries into general ledger as needed
  • Assist in performing account reconciliations
  • Assist in various system-related project finances such as performing testing and documentation
  • Maintains proper accounting department backup documents and files
  • Assisting with updating and researching SAWSO Finance policies and procedures

Education and Experience:
  • Knowledge and/or experience in Great Plains and/or G/L Accounting systems and management reporting
  • Ability to work effectively in a cross-cultural environment
  • Proficiency with MS Word, Excel, and MS Office Suite a plus
  • A willingness to work both as a team member and independently

This is an on-site position with free underground parking and lunches offered. The length of the internship will be approximately 12 weeks.

Please submit your cover letter and resume by secure fax to (703) 684-3478, email to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane, Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: $15/Hour

Job Type: Internship

Summary

  • This paid summer internship will run 13 weeks starting Monday, May 23, 2022, through August 12, 2022 (exact dates negotiable). The intern will work 25 hours per week and will be paid $15/hr.
  • Pursuing a Bachelor’s or Master’s degree in a field related to government affairs, political science, public policy, pre-law, law, history, macro social work, or other related fields.
  • Familiarity with structures and functions of the U.S. Government with specific interest in domestic policy.
  • In-person office work with free underground parking and lunches offered.

About our Public Policy Team
The Public Policy team primarily engages Congress, administration, multilateral agencies, and participates in external coalitions on various issues aimed at alleviating poverty and serving vulnerable populations. We also track and monitor key legislation on U.S. domestic policy issues, conduct policy research and prepare report materials, follow the budget and appropriations process, and serve as an internal resource to The Salvation Army across the nation.

Essential Duties & Responsibilities

  • Conduct policy research for the department related to U.S. government legislative or policy developments in domestic issues.
  • Attend congressional hearings, coalition meetings, and other meetings as needed and share notes.
  • Create surveys, analyze responses, report, and present findings.
  • Research and write content for background briefs, talking points, fact sheets, policy briefs, and communications materials, including social media content across various issues as needed.
  • Assist in preparations and execution of strategic virtual events, including internal and external facing virtual workshops and meetings.
  • Attend both internal and external meetings and events and assist in notetaking
  • Track legislation and upcoming hearings.
  • As opportunity arises, participate in virtual hill meetings with Public Policy team.
  • Other duties as assigned.

Preferred Experiences and Skills

  • Strong analytical, writing, interpersonal, attention-to-detail, problem-solving and communication skills.
  • Interest in domestic policy, government, and legislative affairs.
  • Creative and innovative thinking.
  • Strong ability and desire to work in a team environment with supervisors, senior leadership, and manage relations with key internal and external stakeholders.
  • Must have a working knowledge of Microsoft Word, Outlook, Excel, Internet, and electronic information sources.

Please submit your cover letter and resume by secure fax to (703) 684-3478, email to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane, Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: $15/Hour

Job Type: Internship

Summary

  • This paid summer internship will run 13 weeks starting Monday, May 23, 2022, through August 12, 2022 (exact dates negotiable). The intern will work 25 hours per week and will be paid $15/hr.
  • Pursuing a Bachelor’s or Master’s degree in a field related to government affairs, political science, public policy, pre-law, law, history, macro social work, or other related fields.
  • Familiarity with structures and functions of the U.S. Government with specific interest in domestic policy.
  • In-person office work with free underground parking and lunches offered.

About our Public Policy Team
The Public Policy team primarily engages Congress, administration, multilateral agencies, and participates in external coalitions on various issues aimed at alleviating poverty and serving vulnerable populations. We also track and monitor key legislation on U.S. domestic policy issues, conduct policy research and prepare report materials, follow the budget and appropriations process, and serve as an internal resource to The Salvation Army across the nation.

Essential Duties & Responsibilities

  • With the 2022 United States Congressional mid-term elections to be held on Tuesday, November 8, 2022, develop, analyze, and predict mid-term election impact on The Salvation Army USA’s goal to alleviate poverty and serve vulnerable populations.
    • Develop, manage, and track a data system with multiple variables,
    • Research and prepare reports on both Congressional and Gubernatorial candidates,
    • Identify candidate campaign key point of contact,
    • Track and list key legislative priorities of candidates,
    • Establish an outreach plan for Salvation Army representatives within states and congressional districts,
    • Provide prediction and justification of election outcomes,
    • Produce a post-election plan for Salvation Army’s public policy team and senior leadership to engage with newly elected officials and/or re-elected officials,
    • Additional duties as assigned for this unique and specialized project.
  • Conduct policy research for the department related to U.S. government legislative or policy developments in domestic issues.

Additional Potential Responsibilities

  • Attend congressional hearings, coalition meetings, and other meetings as needed and share notes.
  • Create surveys, analyze responses, report, and present findings.
  • As opportunity arises, participate in virtual hill meetings with Public Policy team.
  • Other duties as needed.
  • Track legislation and upcoming hearings.
  • As opportunity arises, participate in virtual hill meetings with Public Policy team.
  • Other duties as assigned.

Preferred Experiences and Skills

  • Strong analytical, writing, interpersonal, attention-to-detail, problem-solving and communication skills.
  • Interest in domestic policy, government, and legislative affairs.
  • Ability and desire to work in a team environment, supervisors, and senior leadership.
  • Creative and innovative thinking.
  • Strong ability and desire to work in a team environment with supervisors, senior leadership, and manage relations with key internal and external stakeholders.
  • Must have a working knowledge of Microsoft Word, Outlook, Excel, Internet, and electronic information sources.

Please submit your cover letter and resume by secure fax to (703) 684-3478, email to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane, Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Job Summary: The Salvation Army National Headquarters (NHQ) Community Relations & Development (NCRD) Department is looking for an enthusiastic, hard-working intern who is interested in gaining working experience and skills in corporate relations and fundraising. The Corporate Relations Intern will work with NCRD’s Corporate Relations team in conjunction with other company wide departments to help advance NHQ’s corporate development and partnership goals. The intern must be able to work a minimum of 20 hours per week during standard office hours. Days and exact times are flexible.

Essential Functions: Learns about the corporate philanthropy landscape through educational resources and hands on experience acquired through the internship. Collaborates with the Corporate Relations Manager in applying knowledge as best practices to daily work.

Oversees the distribution of an internal newsletter which provides updates on corporate partner news, trends in corporate giving, and other relevant information. Will conduct research through social media channels, news sources, and other digital platforms.

Works with the Corporate Relations Manager in obtaining requested donor information from local Salvation Army units. Must be able to understand and consolidate large volumes of information in the form of Excel spreadsheets and written communication.

Supports the management of a large digital fundraising system, including the maintenance of a database and handling of requests from Salvation Army field staff and donors.

Attends virtual meetings with current and prospective partners along with Salvation Army staff. Takes meeting notes that capture important details and debriefs with the Corporate Relations Manager on how discussions fit into the greater framework of corporate giving.

Tracks corporate partner campaigns and activations by recording promotional dates, media engagement, fundraising metrics, and other relevant information. Will work with the Corporate Relations Manager and NHQ’s Communications Department to help promote partnerships and learn about donor fulfillment.

Identifies prospective partners and ways to grow existing partnerships. Will learn methods to analyze donor giving history and trends and how it may align with The Salvation Army’s mission and work.

Assists the Director of Corporate Relations and Corporate Relations Manager in writing, developing, and editing stewardship reports and partnership proposals.

Processes partnership agreements by obtaining signatures from Salvation Army Executive leadership.

Routes corporate inquiry requests made through NHQ’s website to Salvation Army field staff for potential business development opportunities.

Education and Experience: Junior/Senior undergraduate student pursuing a degree in business, communications, NPO management, or a related field.

Previous experience working in a professional office setting preferred.

Strong writing skills, including spelling, grammar, punctuation, proofreading and editing skills.

Strong interpersonal and verbal communication skills.

Knowledge and proficiency in Microsoft Office365 (primarily Word, Excel, and PowerPoint). Proficiency in Adobe Photoshop preferred but not required.

Ability to work on multiple deadline projects effectively and efficiently without becoming frustrated or disorganized.

Ability to gather, compile, and assemble information into a final product for letters, records, and reports.

Ability to make effective and professional relationships with officers and employees at National Headquarters and throughout the territories.

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.)

This is an on-site position with free underground parking and lunches offered. The length of the internship will be approximately 12 weeks.

Please submit your cover letter and resume by secure fax to (703) 684-3478, email to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane, Alexandria, VA 22314, Attn: HR Office.

 

For more information please contact:

The Salvation Army National Headquarters
Human Resources
615 Slaters Lane
Alexandria, VA 22314
(703) 684-5500

You may also e-mail resumés to: USN.RECRUIT@usn.salvationarmy.org

Equal Opportunity Employment


The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.

Additionally, read our International Positional Statement on Disabilities.

Employment opportunities by territory:

The Salvation Army has four territories within the United States. Use the interactive map to discover career opportunities around the country.