Salvation Army National Headquarters
Employment Opportunities

This is an on-site position

Hiring Range - $24.99 - $31.22 Hourly

Job Summary: Relieves the National Community Relations and Development Secretary of administrative functions; organizes, prioritizes, coordinates and expedites the departmental administrative support work load; provides administrative and liaison work related to the National Advisory Board (NAB); plans, implements, and manages all logistic, technical, and administrative arrangements for NAB conferences. Coordinates and manages all policies and procedures related to the purchasing of office supplies, furnishings and equipment; manages the bid process for all production projects generated by the department. Ensures the office runs smoothly; supervises administrative support staff; serves as direct supervisor to the part-time Administrative Support staff position; trains and instructs in methods and procedures; assigns and monitors work, approves timesheets; provides recommendations on applicant employment; conducts annual performance evaluation; ensures the timely compliance with the electronic timesheet system for all departmental employees, approving all departmental electronic timesheets, vacation requests, sick/personal days. Travels when requested, to assist with technical needs i.e., set-up and operation of required equipment at Salvation Army and outside organizations conferences and meetings. Coordinates and manages the transportation, housing and facilities arrangements for all commissions, committees, and task forces that fall under the responsibilities for the NCRD Department that may meet periodically at NHQ or other locations. Manages and schedules the NCRD officer personnel’s flights and calendars as may be needed; updating personal and comprehensive calendars. Plans, schedules, prepares agenda, facilitates, and participates in regular departmental staff meetings to discuss work priorities, deadlines, and progress; resolves operational and personnel problems; provides recommendations for improvements and/or enhancements to office productivity. Works with outside vendors to secure bids for approval for printing and distribution; monitors production to insure deadlines are met; insures compliance with budgetary limitations.

Education & Experience: Bachelor’s degree from an accredited college or university in business, management or information services and three years’ experience serving in an office manager/liaison role with supervisory responsibilities or seven years of experience relieving a Section Head or Department Head of administrative detail and office supervision. Knowledge of desktop publishing software with proficiency in Microsoft Word, Excel, Microsoft Publisher, Adobe Photoshop. Ability to meet attendance and travel requirements. Demonstrated ability to appropriately post and remove content to be displayed on the various NHQ web sites. Ability to work well under constant pressure.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This position offers remote work

Unpaid Internship - Must be receiving college credits

Job Summary: Assists in the publishing and distribution of all digital content on national Echelon digital media channels to effectively communicate the mission of Echelon internally and externally. Works specifically to strengthen and enhance the image and awareness of Echelon through digital channels. Assists in the planning, development, and implementation of the digital communications strategy and subsequent content that will appear on the national Echelon website and social media channels, including Facebook, Instagram, LinkedIn and YouTube. Monitors and measures Echelon’s social media presence, analyzes content trends and relevant issues, and plans future content accordingly. Creates and distributes content such as videos, infographics, blogs and email campaigns. Develops content samples and templates as shared resources for local Echelon chapters. Follows organizational style guide on all digital materials and communications and ensures organization-wide brand alignment by maintaining corporate identity consistency. Works with National Echelon Manager, NCRD staff, Echelon Leadership Council members, and SA officers and staff. Assumes other duties as assigned by the National Echelon Manager, NCRD Director of Operations, or the NCRD Secretary. Demonstrates dependability through attendance and punctuality.

Education & Experience: Must be currently enrolled in an undergraduate degree program in marketing, communications, or a related field. Must have experience using social media sites including Instagram, Facebook, Youtube and Linkedin. Experience with basic front-end web development preferred. Excellent communication skills; including organizational, proofreading, editing, and problem-solving skills. A working knowledge of online communications, including website and social media publishing. Familiarity with Adobe Creative Suite software such as Photoshop as well as other graphic design software. Familiarity with social media scheduling tools such as Later.

Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Hiring Range - $60,599.78 - $75,750.01 Annual

Job Summary: Works with field accounting staff by providing instruction and oversight in the quality and timeliness of their work; reviews all field prepared financial reports to ensure accuracy and compliance with established standards and regulations; assist Technical Advisors in preparing and administering project budgets, monitoring expenditures, and completing grant required financial reports to assure contract compliance. Performs grant-related pre- and post-award functions, including budget and expense analysis, periodic invoicing, financial reporting, labor distribution changes, reconciliations, re-budgeting, and grant closeout functions required by Government granting agencies and/or private funding organizations. Utilizes and maintains the Great Plains accounting database (or the current accounting platform) by journaling income and expense project figures and generating routine and custom reports to assist both finance and program project management. Ensures that project funds advanced to field offices are within approved budgets and are properly expended and reported; maintains compliance with established standards, policies, procedures, and funding restrictions. Provides assistance and consultation to the Technical Advisors as part of the project management process including the development and review of budgets, cash flow management and reconciliation, as well as preparation of grant reports for contract compliance. Inputs project financial information, such as to record project funding transfers, into project management systems such as the Hive and Zoho Creator. Assists in the preparation of SAWSO’s annual, external financial audit(s). Ensure compliance of grant with policies/procedures and donor rules/regulations, including USAID. Travels to field offices periodically for audits, trainings to provide technical support.

Education & Experience: Bachelor’s degree from an accredited college or university in Finance, Accounting, Business, or a related discipline and five years’ work experience in accounting/financial grants management, preferably international project accounting experience. Knowledge of and skill in accounting software applications, preferably Great Plains, QuickBooks, and Excel, in order to prepare reports and charts for analysis and forecasting financial data. Knowledge of federal grants and regulations typically acquired with three to five years related experience. Ability to travel domestically and internationally. Ability to occasionally lift objects weighing 25 to 40 pounds. Ability to occasionally work evenings and weekends.

Licenses & Certifications CPA or Master’s in Accounting preferred but not required.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Unpaid Internship - Must be receiving college credits

Job Summary: Gains experience and skills in corporate relations and fundraising. Works with the National Community Relations and Development Department’s (NCRD) Corporate Relations team in conjunction with other company wide departments to help advance The Salvation Army National Headquarter’s (NHQ) corporate development and partnership goals. Learns about the corporate philanthropy landscape through educational resources and hands on experience acquired through the internship. Collaborates with the Corporate Relations Manager in applying knowledge as best practices to daily work. Oversees the distribution of an internal newsletter which provides updates on corporate partner news, trends in corporate giving, and other relevant information. Will conduct research through social media channels, news sources, and other digital platforms. Works with the Corporate Relations Manager in obtaining requested donor information from local Salvation Army units. Must be able to understand and consolidate large volumes of information in the form of Excel spreadsheets and written communication. Supports the management of a large digital fundraising system, including the maintenance of a database and handling of requests from Salvation Army field staff and donors. Attends virtual meetings with current and prospective partners along with Salvation Army staff. Takes meeting notes that capture important details and debriefs with the Corporate Relations Manager on how discussions fit into the greater framework of corporate giving. Engages independently with internal and external partners through email, phone, and video call. Must demonstrate professional conduct and effectively communicate on behalf of The Salvation Army. Tracks corporate partner campaigns and activations by recording promotional dates, media engagement, fundraising metrics, and other relevant information. Will work with the Corporate Relations Manager and NHQ’s Communications Department to help promote partnerships and learn about donor fulfillment Identifies prospective partners and ways to grow existing partnerships. Will learn methods to analyze donor giving history and trends and how it may align with The Salvation Army’s mission and work. Assists the Director of Corporate Relations and Corporate Relations Manager in writing, developing, and editing stewardship reports and partnership proposals. Processes partnership agreements by obtaining signatures from Salvation Army Executive leadership. Composes, prepares, types, proofreads, and/or edits a wide variety of written communications including that of a confidential nature; ensures the accuracy, completeness, and timeliness of the same, including meeting tight deadlines. Routes corporate inquiry requests made through NHQ’s website to Salvation Army field staff for potential business development opportunities.

Education & Experience: Junior/Senior undergraduate student pursuing a degree in business, communications, NPO management, or a related field. Previous experience working in a professional office setting preferred. Strong writing skills, including spelling, grammar, punctuation, proofreading and editing skills. Strong interpersonal and verbal communication skills. Knowledge and proficiency in Microsoft Office365 (primarily Word, Excel, and PowerPoint). Proficiency in Adobe Photoshop preferred but not required. Ability to effectively and efficiently work on multiple deadline projects at the same time without becoming frustrated or disorganized. Ability to gather, compile, and assemble information into a final product for letters, records, and reports. Ability to plan, organize, and prioritize work in compliance with quality standards and deadlines. Ability to find the most effective method to accomplish goals and to work under minimal supervision. Ability to make effective and professional relationships with officers and employees at National Headquarters and throughout the territories. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. Ability to commute to the National Headquarters office located in Alexandria, VA when needed. Must be able to work a minimum of 20 hours per week during standard office hours. Days and exact times are flexible.

Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Hiring Range - $49,108.16 - $61,359.76 Annual

Job Summary: Manages a large portfolio of projects for The Salvation Army World Service Office (SAWSO) and is responsible for all aspects of shepherding projects through the project management lifecycle including the preparation of board agenda items and reviewing progress and completion reports. Provides project management guidance and support to the Program Department on all project types (Mission Support, Community Development, Emergency Response) and provides project management guidance and support to The Salvation Army (TSA) implementing territories on behalf of SAWSO as the project support officer; develops cooperative relationships with counterparts; communicates regularly with The Salvation Army International Headquarters (IHQ) and donor offices to ensure SAWSO is aligned and is collaborating as a project stakeholder within The Salvation Army project systems; communicates regularly with donor USA territories in the management of projects; participates in other activities for the benefit of SAWSO. Serves as a facilitator and coordinator of USA territory-supported international sponsorship related activity. Facilitates regular discussions with USA territory sponsorship representatives, hosting occasional meetings at National Headquarters; participates in global TSA Community of Practice or working groups regarding international sponsorship coordination, transition and projects. Travel to implementing territories, international headquarters, or development/donor offices as needed (estimated 2-4 trips per year).

Education & Experience: Bachelor's degree from an accredited college or university and international project management experience with one to three years’ experience living and working in a developing country (preferred). Knowledge of and experience with international development project management theory, programs and their requirements including writing proposals, providing support for donor-funded activities, including United States Agency for International Development (USAID) funded projects. Ability to track and shepherd projects through a life cycle from start to close, ensuring both financial and programmatic compliance; ability to work closely with many staff in a team-oriented environment. Ability to speak a second language (preferred). Ability to travel domestically and internationally. Working knowledge of Microsoft Office Suite and the Internet. Ability to attend occasional night meetings. Ability to perform limited lifting of objects weighing 25-40 pounds.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Hiring Range - $140,247.00 – $175,308.95 Annual

Job Summary: Designs and executes a comprehensive proactive resource development strategy focused on expanding and enhancing donor relationships and partnerships in support of the national and international work of The Salvation Army. Develops and oversees the national resource development program for domestic and international work; manages development staff; establishes and leads resource development strategies and goals in collaboration with the US territories; supports operations and programmatic initiatives; and works closely with National Headquarters and SAWSO leadership and staff and other Salvation Army international and domestic development offices to achieve the short term and long range resource development goals. Builds a robust and diverse resource development plan through a mix of individual, corporate, and foundation giving, working in harmony and collaboratively with the US territories. Works closely with the national and SAWSO leadership team to assist in the budget process: creates a cohesive resource development plan with clear financial goals and implements necessary budgeting and financial analysis guidelines to coincide with specific resource development efforts. Supervises the Director of Corporate Partnerships and Director of Digital Strategy. Builds, motivates, and trains a resourceful development team that works in support of the efforts of the leadership team and other Salvation Army development offices to achieve the short term and long-range development goals. Participates in hiring, supervising, developing, evaluating and directing the work of a high performing resource development department. Provides leadership and management for all functions of the Development Department and, in the absence of the NCRD Secretary, provides leadership and guidance to Publications, Communications and Operations Departments. Serves as a National Advisory Board (NAB) liaison and backup National Spokesperson. Ability to travel domestically and internationally between 20-30% of the time.

Education & Experience: Master’s Degree in Business, Marketing or related field, specialized training in fundraising management highly preferred and ten years or more professional experience in managing development operations and directing fundraising programs of major large scale organizations, with proven success in generating high dollar revenue (minimum $1,000,000) from foundations, corporations and/or high net worth individuals. Fluency in MS Office, donor database software such as Raiser’s Edge, other fundraising software to include specialized research, web applications, and knowledgeable about the role of technology and electronic communication in fundraising. Membership in a professional fundraising association is expected. National Society of Fund Raising Executives (NSFRE) certification as Certified Fund Raising Executive (CFRE) preferred.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Hiring Range - $140,247.00 – $175,308.95 Annual

Job Summary: Serves as Assistant Director responsible for public policy at National Headquarters. Leads Public Policy team in advocacy efforts with the federal government. Engages in long term planning of legislative policy development, analysis, and strategies and recommends priorities. Develops advocacy plans for the department at the federal level. Develops and facilitates a process to receive input on the annual legislative priorities from staff members, Capitol Hill, and closely related organizations. Coordinates with the section staff and staff to monitor proposed legislation and regulations that impact The Salvation Army. Develops a reporting system to maintain records that measure and track outreach to, and follows up with, elected officials, government administrators, and their supporting staff. Monitors and analyzes national legislative and administrative policy impacting The Salvation Army. Prepares policy reports identifying public policy issues and their impact on families and society at large. Prepares and/or directs the review and development of public policy priorities and materials for internal and external dissemination, including policy reports, comment letters, briefs, articles, one-pagers, testimonies, and other documents conveying The Salvation Army position. Coordinates advocacy events at the federal level of government. Coordinates monthly Hill visits for territorial efforts, NHQ staff and officers, national groups and others. Coordinates in-district site visits with legislators and their staff. Educates staff and others through webinars, resources on the Red Shield Toolkit, and through virtual means of appropriate and acceptable advocacy. Serves as a convener and facilitator of conference calls within The Salvation Army and with external stakeholders to include non-profit affiliates, government employees and elected officials and their staff. Serves as a national liaison to all levels of government. Represents The Salvation Army at various assigned coalitions, councils and working groups. Prepares and presents reports as an advocate for social services and public policy issues pertinent to the mission of The Salvation Army. Presents at national, territorial, and divisional Social Services conferences, as well as at outside conferences as appropriate. Attends national conferences and conducts and participates in discussions, lectures, seminars, and workshops. Supervises Senior Policy Analysts as they manage their area(s) of responsibility and gives guidance and direction as needed. Holds staff accountable for deadlines related to scheduled events, programs or assignments. Reviews staff work regarding quality and conformity to expectations. Monitors and keeps the staff focused on the purposes of projects. Handles all routine employee issues and requests for public policy staff.

Education & Experience: Master’s Degree from an accredited college or university in Public Policy, Political Science, Social Work, Public Administration, or related fields; and three to five years’ experience working in public policy and advocacy field (preferably at the federal level); and three years’ supervisory experience; additional social services experience a plus. Extensive knowledge of Salvation Army programs. Ability to make sound, logical interpretations of Salvation Army guidelines, regulations, policies, and mission in order to represent the organization. Demonstrated ability to represent a national organization to the government, peer agencies, and coalitions consistent with The Salvation Army’s mission. Demonstrated knowledge of congressional policymaking processes and of agencies of the federal government. Demonstrated ability to lead meetings, motivate a team and work collaboratively. Demonstrated experience in building bi-partisan support around issues among elected officials, and working with those lawmakers in a bi-partisan fashion to move legislation. Demonstrated skill in developing materials and resources for training purposes as well as the ability to demonstrate significant experience in presentation skills for individual, small and large group presentations. Ability to work nights/weekends and travel intermittently (domestically and internationally) as required.

Licenses: A valid driver’s license required.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Hiring Range - $60,600 - $75,750 Annual

Job Summary: Responsible for the consolidation and analysis of national Salvation Army statistics and supports the territories in the collection of these statistics. Serves as the primary resource for statistical data and informative reports for The Salvation Army National Headquarters. Provides reports to administration, territories, international headquarters and other departments as needed. Works to help move The Salvation Army in the collection of outcomes versus outputs. Is the primary contact at NHQ with the Indiana University staff working on the Human Needs Index. Project Manager for the database setup and project planning for a national web-based statistical collection system that all US territories will use. Engages in continued improvement and ease of the system. Trains end-users at NHQ and elsewhere in the system. Create and maintain written and online training manual and modules. Supports NHQ end users regarding statistical software related Service Desk tickets and troubleshooting issues, escalates issues when necessary. Facilitates training regarding logic model development, national statistical definitions and system, creation of program and services outcomes, outcome data acquisition, and implementation of measurement instruments. Manages the list of projected software enhancements, from feasibility to approval to development to implementation. Tests software updates and new programming and works with software engineers to report and correct issues. Utilizes Power BI, SQL queries and Excel Spreadsheets to extract and analyze data. Runs reports and conducts analysis of data as needed, including but not limited to preparation for visits to Capitol Hill and other meetings, requests from leadership or other NHQ departments, needs for grant reports, and for national groups meeting at NHQ. Responsible to provide annual statistical reports to various departments as needed, including International Headquarters, Resource Center, NCRD and Finance. Researches external program services best practices and determines best way to qualitatively/quantitatively measure internal program services; compiles and reviews qualitative/quantitative measurements to evaluate program effectiveness. Provides quarterly updates regarding community statistics, including demographic trends, poverty indices analysis, and the impact other human services organizations describe having on various identified community needs. Works with the Grants Manager and others on the development and collection of outcomes. Serves as a subject matter expert in this area and provides assistance as needed to the territories. Works with internal and outside agencies, such as NCRD and PR/Marketing/Thought Leadership Firm to make sure that communication of services and programs is accurate. Creates collateral (graphs, tables, infographics) that can be used in marketing and informational material that helps to better share the work of The Salvation Army. Presents at national, territorial, and divisional Social Services conferences, as well as at outside conferences as appropriate. Serves as an on-site peer reviewer auditing Salvation Army programs as requested by the Territories. Attends national conferences and conducts and participates in discussions, lectures, seminars, and workshops. Conducts and participates in discussions, lectures, seminars, and workshops as requested.

Education & Experience: Bachelor’s degree in social services, program evaluation, or related field; Master’s degree in business administration, statistics, social services and five years progressive experience collecting, analyzing and preparing reports related to statistics and/or outcome measures. Knowledge of basic statistics. Ability to generate financial and statistical reports from computer data and in compliance with guidelines and established procedures. Excellent project manager skills, guiding a project through from start to finish. Ability to present a positive and professional image of The Salvation Army with demonstrated strong oral and written communication skills. Extensive knowledge of Salvation Army programs. Ability to make sound, logical interpretations of Salvation Army guidelines, regulations, policies, and mission in order to represent the organization. Ability to meet travel requirements, including domestic and international travel.

Licenses: Valid driver’s license.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Unpaid Internship - Must be receiving college credits

Job Summary: The Multimedia & Digital Communications Intern (MDCI) assists in capturing and developing high standard multimedia content pieces, requiring a high degree of technical expertise and creativity. The position will assist with on-set productions in a variety of capacities, including managing professional video, photo, and audio equipment. The position also cuts and edits collected video footage until it meets the communications director’s approval, including rearranging and splicing scenes that have already been shot, and inserting music, sound, or optical effects. In addition, the MDCI assists in the publishing and distribution of all digital content on national Salvation Army digital media channels to effectively communicate the mission of The Salvation Army internally and externally. Works specifically to strengthen and enhance the image and awareness of The Salvation Army by identifying compelling stories and assists the development of weekly organizational and programmatic updates from The Salvation Army’s National Commander; supports the communications team during emergency response situations involving National Headquarters, Territorial and Divisional headquarters and other emergency responder agencies as may be involved. Aids with cinematography needs on all video productions in the department, both internal and external in nature. Visually interpret the story needs of the producers by imagining, visualizing and creating cinematic looks using our existing inventory of tools. Demonstrate an understanding of the “looks” created in order to keep productions feeling current and fresh. Keep abreast of current trends in production, with an understanding on how to achieve “looks” using lighting, cameras, and lensing. Assists in editing content pieces, including documentary and narrative videos of all types. Make informed creative decisions about cuts in order to preserve messaging of the piece. Take notes and direction from department and section heads. Ability to produce multiple edits from the same raw footage to meet needs of multiple audiences. Post-production work may include updating, uploading, and quality control of finished videos and website. Responsible for keeping track of (video/capture) cards, transferring footage into computer and ensure the footage is secure. Assist in digital transfer for media management, storage and transfer on hard drives to contracted editors. Uses photo and video to effectively communicate the mission of The Salvation Army internally and externally, and to achieve the three digital communications objectives of The Salvation Army National Headquarters: increase fundraising, build and protect The Salvation Army’s brand, and meet human needs. Assists in the planning, development, and implementation of the digital communications strategy and subsequent content that will appear on the national website and social media channels, including Facebook, Twitter, Instagram, LinkedIn and YouTube. Monitors and measures The Salvation Army’s social media presence, analyzes content trends and relevant issues, and plans future content accordingly. Assists in maintaining consistent strategy and implementation of peer-to-peer fundraising opportunities on social media and coordinates these efforts with the NCRD digital fundraising team, NCRD communications team, and Agency of Record (AOR). Follows organizational style guide on all digital materials and communications and ensures organization-wide brand alignment by maintaining corporate identity consistency. Other duties as assigned. Works with SA Officers, NCRD Comms team and department staff. Assumes other duties as assigned by the Director of Communications, the NCRD Secretary, or the NCRD Director of Operations. Demonstrates dependability through attendance and punctuality.

Education & Experience: Applicants must be enrolled in their fourth year of a Multimedia, Video Production, or relevant Bachelor’s program, and must be receiving college credit. Awareness of film procedure, terminology and production. On-set production experience preferred. Working knowledge and proficiency in social media content and engagement strategies. Proficient use of Microsoft Office applications (Word, Excel PowerPoint, OneDrive), Adobe Premiere Pro, Dropbox, and other postproduction or digital design software

Knowledge Skills and Abilities: Proficient in usage of all types of camera equipment, especially Sony mirrorless cameras. Proficient in usage of lighting for video production. Proficient in audio recording equipment. Proficient in Adobe Premiere Pro. Proficient with encoding video to different formats. Ability to perform basic color correction. Some working knowledge or desire to learn After Effects techniques for simple Motion Graphics, such as lower thirds and title cards. Ability to edit sound, including audio cleanup and addition of music beds and sound effects. Excellent communication skills; including organizational, proofreading, editing, and problem-solving skills. A working knowledge of online communications, including website and social media publishing.

Licenses: Valid driver’s license.

Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Hiring Range - $1,888.77 - $2,359.99 Bi Weekly

Job Summary: The Application Support Specialist installs, modifies, and makes repairs to hardware and software systems; provides technical assistance and training to system users; answers user inquiries and requests for assistance by phone and in person regarding systems operations; diagnoses system hardware, software, and operator problems; recommends/performs remedial actions to correct problems based on the knowledge of system operation; maintenance on user accounts; sets up regular maintenance schedule and performs or ensures preventative maintenance is performed by users; performs maintenance and repairs of peripheral equipment; user account maintenance; helps develop and maintain computer inventory database; performs project assignments; works efficiently with minimal supervision. Holds end user training sessions on applications such as Microsoft Office365, Operating System, corporate e-mail systems, and New Employee Training. Administers telephone services, support, maintains and installs phone equipment; serves as liaison to the telephone service contractors for maintenance services.

Education & Experience: High school diploma or G.E.D. equivalency, college degree preferred and two to four years’ experience performing routine to complex computer repairs and installations on personal computers and networks, ISP connectivity, class instruction experience, IBM Notes and Microsoft Office 365 work preferred. Knowledge of network hardware to include; router, UPS devices, patch panels, and concentrators. Working knowledge of configuring broadband routers for home use. Working knowledge of major ISPs (Cox Cable, Comcast Cable, Verizon DSL). Knowledge of IBM Notes and Microsoft Office 365 for Salvation Army use. Ability to lift and carry moderately heavy computer equipment (25-50 lbs) on a frequent basis. Ability to stoop, crawl and climb when necessary.

LICENSES AND CERTIFICATIONS: A+ certification or Microsoft certification or Apple certification preferred.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Hiring Range - $23.14 - $28.98 Hourly

Job Summary: Provides technical assistance and training to system users; answers user inquiries and requests for assistance by phone, email, videoconference and in person regarding systems operations; diagnoses system issues and operator problems; recommends/performs remedial actions to correct problems based on in-depth knowledge of module; assists the Commissioner’s Conference Project Manager (CCPM) on the maintenance of user accounts and various levels of user access; sets up regular maintenance schedule and performs or ensures preventative maintenance is performed by users; performs system task assignments; works efficiently and with demonstrable initiative. Holds end user training and orientation sessions on the TSAMM-CC; assists the CCPM in maintaining the electronic calendar of the entire Commissioner’s Conference (CC) organizational chart and coordinates its details with the National Calendar.

Develops user-friendly and creative manuals and guides for the use of the TSAMM-CC. Populates and maintains the FAQ online mechanism within the module, creates training videos and uploads onto a dedicated CC YouTube channel, along with other media channels.

Publishes monthly TSAMM-CC user tips and tricks.

Serves as the lead person for maintaining the accuracy and relevance of all training resources, including the maintenance and upkeep of the FAQ section within the module, CC YouTube Channel and all other repositories, user’s inquiries and requests for assistance by videoconference, email, phone and in person by troubleshooting and testing in order to identify and solve issues/problems with the module use. Diagnoses system or operator problems; recommends/performs remedial actions to correct problems based on the knowledge of the module.

Supports the CCPM in managing memberships and user transitions within the TSAMM-CC, ensuring those who need access, receive and maintain access, and those who rotate out are released from authorized use. Assists the CCPM is determining the type of access privilege an authorized individual would have. Monitors and maintains the TSAMM-CC Ticket System/service log; keeps a record/documentation of issues encountered with the system, determines what specific issues are recurring; generates tracking reports for discussion with the CCPM, the National Chief Secretary and Data Paradigm.

Education & Experience:
Bachelor’s degree and at least two years’ experience of performing a variety of increased technical and administrative support and training in an office environment.

Ability to become proficient with an entirely new operations software platform in an expeditious and effective manner. Ability to visualize how a computer based product may be best used to address specific functional needs. Ability to analyze and resolve problems, to debug and troubleshoot, with an intrinsic drive to work through issues logically. Ability to identify and obtain on-point resolutions to problems relating to a product and its application to a specific need. Ability to plan and conduct training/instruction classes for end users. Intuitiveness in teaching/orientation skills, and creativity in developing training materials that accompany such teaching.

Ability to read and comprehend Commissioner’s Conference minutes. Ability to learn The Salvation Army culture, and the philosophical underpinnings of the Commissioners’ Conference system.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Hiring Range - $15.74 - $19.67 Hourly

Job Summary:
This position answers/directs National Headquarters’ incoming calls and welcomes and announces visitors. This position is the front line of The Salvation Army for the building.

Answers all incoming telephone calls in a courteous manner and forwards or directs callers to the appropriate party; records accurate and complete messages when necessary; greets and announces visitors and clients; provides general information about The Salvation Army’s operations and services; performs routine clerical work such as typing and filing; with approval assists other departments with special project work; maintains visitor and vendor/contractor sign-in records and access control cards.

Maintains and distributes (electronically) internal phone director for National Headquarters personnel.

Provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representatives soliciting to The Salvation Army. Monitors the security of the building through the front desk surveillance camera monitors and controls remote electronic door access from the parking garage level entrances and directs guests to the appropriate department or personnel to provide assistance.

Reviews and assigns maintenance requests to the Building Services staff (electronic work tickets) in a timely manner.

Directs package deliveries, express mail and items to the mail room for routing and delivery to recipients.

Assists the Property Manager with routine clerical duties and recordkeeping involving real estate property records, maintenance and repairs, vehicle fleet management and timely processing of payments, requisitions, bids, estimates and proposals for service providers. Assists other departments with special project needs with approval from the Property Manager. Special projects will include tasks that can be done at the receptionist desk and can include but not limited to word processing, data entry, collating, assembling, stuffing envelopes, etc. Makes various announcements over the intercom as requested. Assists personnel and visitors with transportation and travel arrangements and coordination. Opens and closes the main entrances daily. Helps coordinate scheduling of building services staff and service providers.

Education & Experience:
High School education or G.E.D. required and two years of progressively responsible experience working in a major firm with telephone switchboard and routine clerical responsibilities.

Ability to direct and respond to visitors in a courteous, calm, and tactful manner. Ability to perform clerical work while operating the switchboard. Ability to respond to emergencies in a calm and effective manner. Ability to project a positive and professional image of The Salvation Army. Ability to meet attendance requirements.

Functional ability with MS Word and Excel.

Benefits after 90 days. Free underground parking and lunches offered.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

This is an on-site position

Hiring Range - $94,080.00 - $117,600.00 Annually

Job Summary
This position helps design and execute comprehensive and proactive international business and economic development strategies that are intended to assist in the creation of financial sustainability and independence within existing Salvation Army territories. This position manages all functions of the Salvation Army World Service Office's (SAWSO) International Business and Economic Development Office as delegated by the National Secretary.

Creates, advances and brings oversight to the Business and Economic Development Office. This work includes the structure of the operation; manages seconded support staff; establishes and leads business and economic development strategies and goals across SAWSO in collaboration with the US Territories and other donor offices; supports SAWSO’s operations and programmatic initiatives; and works closely with SAWSO personnel and other Salvation Army international and domestic development offices to achieve the short term and long-range business and economic development goals. Will require 20 - 30% domestic and international travel time (possibly up to 40% in the first year or two).

Helps create and implement comprehensive and cost-effective partner territories business and economic development strategies that include new or newly expanded income-generating initiatives that help move our partner territories toward financial independence. Works closely with SAWSO leadership to assist Implementing Territories in building new business plans, including research (market, risks, competitors), iterative prototyping, stakeholder engagement, program design, and clear goals/metrices.

Participates in securing, supervising, developing, evaluating and directing the work of a high performing business and economic development department. Instructs and trains seconded support staff in SAWSO methods and procedures, monitors and evaluates performance, recommends approval of payment vouchers and reimbursements, and provides both constructive and positive feedback to staff. Builds, motivates, and trains a resourceful team that works in support of the efforts of the leadership team and other Salvation Army development offices to achieve the short term and long-range business and economic development goals.

Education & Experience
Bachelor’s degree from an accredited college or university in Social Services or a field related to sector specialties (International Development/Relations, Economics, Business, Entrepreneurism, Enterprising) and Master’s degree in International Development/Relations, Economics, Business, Social Sciences or a related discipline and five years of professional work experience including experience in international development arena and five years of program management experience. Three years’ experience of living and working in a developing country and working with international development programs, preferably in management role.

Fluency in MS Office. Demonstrated abilities in leadership, management, and cultivating strong business relationships.

License/Certification
Valid driver’s license and passport required.

Benefits after 90 days. Free underground parking and lunches offered. Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.