Salvation Army National Headquarters
Employment Opportunities

Positions listed here are open at The Salvation Army's National Headquarters in Alexandria, VA only.  Please contact your local Salvation Army for job opportunities in your area. Click here for Salvation Army opportunities by territory.

You must be a U.S. citizen or be eligible to work in the U.S. to apply. 

Assistant Director of Public Policy - This is an on-site position

Hiring Range: $94,080.22 - $117,600.34 Annual

Job Summary: Serves as Assistant Director responsible for public policy at National Headquarters.  Leads Public Policy team in advocacy efforts with the federal government.  Engages in long term planning of legislative policy development, analysis, and strategies and recommends priorities. Develops advocacy plans for the department at the federal level.  Develops and facilitates a process to receive input on the annual legislative priorities from staff members, Capitol Hill, and closely related organizations. Coordinates with the section staff and staff to monitor proposed legislation and regulations that impact The Salvation Army. Develops a reporting system to maintain records that measure and track outreach to, and follows up with, elected officials, government administrators, and their supporting staff.  Monitors and analyzes national legislative and administrative policy impacting The Salvation Army. Prepares policy reports identifying public policy issues and their impact on families and society at large. Prepares and/or directs the review and development of public policy priorities and materials for internal and external dissemination, including policy reports, comment letters, briefs, articles, one-pagers, testimonies, and other documents conveying The Salvation Army position. Coordinates advocacy events at the federal level of government. Coordinates monthly Hill visits for territorial efforts, NHQ staff and officers, national groups and others. Coordinates in-district site visits with legislators and their staff. Educates staff and others through webinars, resources on the Red Shield Toolkit, and through virtual means of appropriate and acceptable advocacy. Serves as a convener and facilitator of conference calls within The Salvation Army and with external stakeholders to include non-profit affiliates, government employees and elected officials and their staff. Serves as a national liaison to all levels of government. Represents The Salvation Army at various assigned coalitions, councils and working groups. Prepares and presents reports as an advocate for social services and public policy issues pertinent to the mission of The Salvation Army.   Presents at national, territorial, and divisional Social Services conferences, as well as at outside conferences as appropriate. Attends national conferences and conducts and participates in discussions, lectures, seminars, and workshops. Supervises Senior Policy Analysts as they manage their area(s) of responsibility and gives guidance and direction as needed.  Holds staff accountable for deadlines related to scheduled events, programs or assignments. Reviews staff work regarding quality and conformity to expectations. Monitors and keeps the staff focused on the purposes of projects.  Handles all routine employee issues and requests for public policy staff.

Knowledge and Experience: Master’s Degree from an accredited college or university in Public Policy, Political Science, Social Work, Public Administration, or related fields; and three to five years’ experience working in public policy and advocacy field (preferably at the federal level); and three years’ supervisory experience; additional social services experience a plus. Extensive knowledge of Salvation Army programs. Ability to make sound, logical interpretations of Salvation Army guidelines, regulations, policies, and mission in order to represent the organization. Demonstrated ability to represent a national organization to the government, peer agencies, and coalitions consistent with The Salvation Army’s mission.  Demonstrated knowledge of congressional policymaking processes and of agencies of the federal government. Demonstrated ability to lead meetings, motivate a team and work collaboratively.  Demonstrated experience in building bi-partisan support around issues among elected officials, and working with those lawmakers in a bi-partisan fashion to move legislation.  Demonstrated skill in developing materials and resources for training purposes as well as the ability to demonstrate significant experience in presentation skills for individual, small and large group presentations. Ability to work nights/weekends and travel intermittently (domestically and internationally) as required. 

Licenses: A valid driver’s license and travel required. 

Benefits after 90 days.  Free underground parking.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

Sr. Systems/Network Administrator - This is an on-site position

Hiring Range: $65,448.09 - $81,810.11 Annual

Job Summary: The Sr. Network Administrator is responsible for supporting The Salvation Army network (e.g., servers, routers, communications hardware and software, etc.), proactively addresses issues to eliminate problems, responding to and resolving trouble tickets and participating in planning design to improve the computing experience. Manages, maintains and supports the Microsoft Office 365 environment for National Headquarter. Supports and maintains LAN/WAN networks, is responsible for the daily activities of configuration and operation of systems, and performs administrator and support functions to ensure availability, functionality, security and performance. This position provides higher Services Desk support and is also responsible for supporting mobile devices including research, testing, troubleshooting and deployment as needed.  Holds end user training sessions on applications such as Microsoft Office 365, Operating Systems, corporate e-mail systems, and New Employee Training. Serves as lead worker to other technical support staff by providing guidance and/or training in troubleshooting hardware and software problems.  Develops and maintain system service log for tracking purposes.  Performs network cabling in offices and in wiring closets as needed.

Knowledge and Experience: Associates Degree or 2-year technical certification is preferred and a minimum of five years’ experience performing computer software and hardware support involving inter-networking of wide area networks and server administration on local area networks.
Ability to perform both one-on-one and classroom training of various software applications.  Ability to analyze and resolve advanced and complex problems with hardware and software independently and the ability to instruct others in doing the same.  Ability to lift and carry moderately heavy computer equipment (25-50 lbs.) on a frequent basis.  Ability to stoop, crawl and climb when necessary.

Knowledge of network hardware to include router, firewall, switch, patch panels and concentrators.  Working knowledge of major ISPs (Cox, Comcast, Verizon).  Knowledge of Microsoft Office 365 and IBM Notes for Salvation Army use.  Ability to ensure that Microsoft Office 365 and IBM Notes users receive the necessary technical support to perform their jobs.  Ability to troubleshoot and maintain phone system.  Ability to maintain mobile device equipment.  Basic knowledge of the security of a computer system.  

Licenses and Certifications: 
Cisco CCNA – Preferred
Microsoft MCSE – Preferred

Benefits after 90 days.  Free underground parking.

Submit your cover letter and resume by secure fax to (703) 684-3478, e-mail to usn.recruit@usn.salvationarmy.org with the job title in the subject line, or send via US Mail to 615 Slaters Lane Alexandria, VA 22314, Attn: HR Office.

The Salvation Army National Headquarters
Human Resources
615 Slaters Lane
Alexandria, VA 22314
(703) 684-5500

You may also e-mail resumés to: USN.RECRUIT@usn.salvationarmy.org

Employment opportunities by territory:

Central Territory
Eastern Territory
Southern Territory
Western Territory