Featured Article

Contact Us

The Salvation Army Serves In Every Zip Code In America

The Salvation Army exists to share God’s love and meet human need in Christ’s name wherever, whenever, and however we can, without discrimination. Our presence in the Eastern U.S. serves communities in 12 Northeastern states, Puerto Rico, and the U.S. Virgin Islands.

location_on

Frequently Asked Questions

Financial Donations

We only offer select giving options online which enable us to meet the needs of the people we serve in your community or the community you choose to support. By supporting these programs, you give The Salvation Army the resources and flexibility essential to respond where assistance is needed the most. For additional assistance in donating to an option not listed, please contact Donor Services by calling 1-800-SAL-ARMY.

Yes. Please contact The Salvation Army donor services by calling 1-800-SAL-ARMY. Please have ready the date of your gift, the dollar amount, the fund it went to, and the fund you would like it to go to. If you need to leave a voicemail message, please be sure to leave your name and phone number, including your area code.

Receipts for mail donations are typically sent within 3 weeks following when The Salvation Army receives your gift. For online donations or donations made via 1-800-SAL-ARMY, a receipt is sent via email within minutes of the successful transaction.

If you did not receive a receipt for a financial gift you've made, please contact Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY.

Please contact The Salvation Army Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY.

Your email address is required so we can send you a proper acknowledgement of your gift. Details of your donation are found in this email, which you can print or save for tax purposes. The Salvation Army will not sell, trade, or share personal information about our financial donors with anyone else, nor will we send mailings to our financial donors on behalf of other organizations, unless a donor has given us specific permission to do so.

If you set up your monthly gift through the web, you may make changes to your monthly giving donation by logging into your account. All changes that you make are processed immediately. If you do not have an account or are not sure of your account, you may contact The Salvation Army Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY for handling. Donor Services may process your request the same month, or the following month, depending upon when we receive your call.

If you set up your monthly gift through another method, please contact The Salvation Army Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY.

Refunds are available within 180 days of your original (online) donation:
- By calling donor services (1-800-SAL-ARMY)
- By completing our online inquiry form 

If the requested refund is beyond 180 days of the original donation, please call 1-800-SAL-ARMY, and your request will be evaluated on an individual-case basis.

Please contact The Salvation Army Donor Services by completing our online inquiry form or calling 1-800-SAL-ARMY.

For your convenience, we have several ways in which you can donate to The Salvation Army.

See more ways to give on your Ways to Give page.

At The Salvation Army, we take the security and privacy of our donors' personal information very seriously. We understand the importance of maintaining the trust of our supporters and have implemented robust measures to protect the data provided to us. As part of our commitment to safeguarding donor information, we have partnered with Classy, the leading digital fundraising platform used by The Salvation Army. Classy's privacy policy, which outlines their comprehensive security measures, can be accessed at classy.org/terms/privacy. Their state-of-the-art security protocols helps to ensure that all donor data is protected from unauthorized access, alteration, or disclosure. By adhering to strict security standards and leveraging Classy's advanced privacy practices, we aim to provide a secure and trustworthy environment for our donors to support our cause. Learn more about The Salvation Army's Privacy Policy.

In Kind Donations

Yes. Please visit SATRUCK.org or call 1-800-SA-TRUCK to learn more about what The Salvation Army accepts. If neither one of these resources is able to provide you with an answer, visit our location search page to locate the Salvation Army branch nearest to you. From this site, you will be able to contact someone at your local office who may be able to assist you. If it is determined that your local Salvation Army unit is able to accept these items, you can schedule a pick-up by calling the above number.

Receipts for drop-off donations are handed out when you drop off your donation at one of our manned donation drop off locations. For donation pickups scheduled online or made via 1-800-SAL-ARMY, a receipt is sent via email after a successful pick-up.

If you did not receive a receipt for a donation in-kind, please contact Donor Services by calling 1-800-SATRUCK.

To cancel a scheduled donation pick-up, please contact Donor Services by calling 1-800-SA-TRUCK.

Volunteering

Absolutely! Visit our volunteer page to learn more about volunteer opportunities near you.

Getting Help

The Salvation Army exists to meet human need wherever, whenever, and however we can. View our service categories in the menu bar or use the location finder to find particular services near you.

If you or a loved one need assistance, please use our location finder to determine The Salvation Army office nearest to you. Many of our locations offer options for a variety of financial, residential, and emergency assistance. By entering your ZIP code in the appropriate search box, you will be able to see the Salvation Army locations that are found nearest to your local ZIP code and what services they offer.

Employment Opportunities

View open positions at The Salvation Army's National Headquarters in Alexandria, VA or find open opportunities near you.

Other

We’re sorry to hear that you’re having trouble with the website. Please contact The Salvation Army webmaster by completing our online inquiry form.

Contact Us

Our Location

The Salvation Army North and Central Illinois Division 
5040 N. Pulaski Road 
Chicago, IL 60630 
Phone: (773) 725-1100 
Fax: (773) 725-2822 
Map/ Directions

 

Divisional Leadership Staff

Lt. Colonel Jonathan Rich
Divisional Commander

Lt. Colonel Barbara Rich
Divisional Leader for Officer Development

Major Caleb Senn
General Secretary & Chicago Area Commander

Major Stephanie Senn
Divisional Secretary for Program

Major K. Kendall Mathews
Associate Chicago Area Commander

Major Michael Cho
Divisional Secretary for Business

Major Alisha Cho
Divisional Secretary

Major Joanna L. Rose
Divisional Women’s Ministries Secretary

Major Daniel Paredes
Major Nivia Paredes
Hispanic Ministries Coordinator (Chicago Area Command)
Divisional Hispanic Ministries Coordinator

Major Anthony (Tony) Bowers
Major Brianne Bowers
Divisional Youth Secretary
Divisional Candidates' Secretary

Major Jaqueline Palmer
Veterans’ Admin Representative

Alison Friduss
Executive Director of Advancement

Leon Denton
Divisional Social Services Director

 

Chicago Advisory Board

The Chicago Advisory Board is comprised of community and business leaders dedicated to helping The Salvation Army fulfill its mission of serving our most vulnerable neighbors throughout the greater Chicagoland area. Members serve in an advisory capacity, helping the Army deliver its services in and the most caring and efficient manner possible.

 

Echelon

The Salvation Army Echelon seeks to mobilize the next generation for The Salvation Army by providing opportunities for young adults to engage with the organization through volunteerism, fundraising and advocacy among other young professionals.


 

Public Relations and Media Inquiries:

Kristin Williamson Swenson
News Media Contact
Email: kristin.williamson@usc.salvationarmy.org
Phone: 217-343-1594

Brian Duewel
Senior Director of Communications

Email: Brian.Duewel@usc.salvationarmy.org
Phone: 773-551-9069


Fill out my online form.