Homelessness
Emergency Shelters
2 W. Grace Street: Serving single men and families who are experiencing homelessness.
1900 Chamberlayne Avenue: Serving single men who are experiencing homelessness. See info below on Chamberlayne Avenue Emergency Shelter
If you are within 3 days of experiencing homelessness, please contact the Homeless Connection Line at 804.972.0813.
Homeless Connection Line
If you are within 3 days of losing housing, contact the Homeless Connection Line for support. Managed by Homeward, the Homeless Connection Line (HCL) is the community's coordinated entry point for individuals and families experiencing homelessness or at immediate risk of losing housing. Trained Diversion Specialists help connect households to available resources, problem-solve housing crises, and determine eligibility for homeless assistance.
The Central Intake System is managed by Homeward and serves as the first point of entry into shelter services.
Homeless Connection Line Intake: 804.972.0813
- Weekdays: 8:00 a.m. – 9:00 p.m.
- Weekends: 1:00 p.m. – 9:00 p.m.
Chamberlayne Avenue Emergency Shelter
1900 Chamberlayne Avenue, Richmond, VA 23222
Men's Emergency Shelter
Homeless Connection Line Intake: 804.972.0813
Inclement Weather Shelter
- Extreme Heat & Weather Shelter: April 16 – Nov. 14
- Cold Weather Shelter: Nov. 15 – April 15
- Main Line: 804.653.5707
Community Resource & Training Center (provided by the City of Richmond)
City of Richmond Dept. of Homeless Services: 804.646.3111
View Information Sheet for a complete listing of services and operating hours.
(Updated January 21, 2026)
Central Virginia Area Command Homelessness Information
Homelessness Services at Central Virginia Area Command
The Salvation Army is committed to providing long-term and temporary shelter and support to individuals and families in our community who are experiencing homelessness. Our local office offers a variety of programs and services designed to help people overcome homelessness and rebuild their lives.
Many communities have emergency homeless shelters to provide a safe and secure environment for unhoused individuals and families to stay while they seek stable housing. We offer essential services such as meals, clothing, and hygiene supplies. Our dedicated staff and volunteers are committed to creating a welcoming and supportive atmosphere.
Beyond emergency shelter, we also provide a range of programs to help area individuals and families transition out of homelessness. These may include case management, job training, and housing assistance. By providing comprehensive support, we help address the underlying contributors to housing insecurity so that individuals and families can achieve greater stability and build a brighter future.
If you or someone you know in the community is experiencing homelessness, please reach out to our local office for assistance. We are here to help.
How You Can Help
There are many ways to support The Salvation Army’s local homelessness services:
Volunteer: Share your time and skills to help with different activities. You can serve meals, provide child care, or assist with office tasks.
Donate: Your gift helps us provide essential services to those in need.
Together, we can make a difference in the lives of those experiencing homelessness.
Homelessness can happen to anyone.
As of 2021, approximately 11.6% of people in the United States were living in poverty. Housing insecurity is not limited to a certain “type” of person. It can happen to virtually anyone at any time.
Stats
9,171,998
night of shelter were provided last year
18,469
individuals and families received assistance and help with permanent placing/housing last year
261
Salvation Army Emergency Shelters across the United States
Give the Gift of a Good Night’s Sleep. You Can Help.
There are people in your community who need help putting a roof over their heads tonight. Your donation to The Salvation Army can help neighbors in need all year long.
Other Services
