Homelessness Services at The Salvation Army of Greater Charlotte

The Salvation Army Center of Hope & Family Shelter programs are designed to provide emergency or transitional housing to families in need. Underlying this program is a motivation to identify the causes of homelessness and work to eliminate homelessness at its source.

Many communities have emergency homeless shelters to provide a safe and secure environment for unhoused individuals and families to stay while they seek stable housing. We offer essential services such as meals, clothing, and hygiene supplies. Our dedicated staff and volunteers are committed to creating a welcoming and supportive atmosphere.

Beyond emergency shelter, we also provide a range of programs to help area individuals and families transition out of homelessness. These may include case management, job training, and housing assistance. By providing comprehensive support, we help address the underlying contributors to housing insecurity so that individuals and families can achieve greater stability and build a brighter future.

Are you experiencing Homelessness and don't know where to turn?

The Salvation Army Center of Hope is here to help. We are an emergency shelter for women, children and families that provides three daily meals, case management, intervention programs, health care, and access to resources for children and teens. The program is free and open to Mecklenburg County residents. 

How we equip families.

While at the Center of Hope, families and individuals participate in programs and workshops developed to promote self-sufficiency and personal development. Each resident is matched with an on-site caseworker and together they develop an extensive, goal-oriented program designed to identify and overcome the barriers to safe, permanent housing. 

Charlotte-Mecklenburg Now operates a Coordinated Assessment system

A Coordinated Assessment aims to connect individuals and families experiencing homelessness, or those at imminent risk, to an existing available shelter/housing resource in our community. Coordinated Assessment uses a specific definition of homelessness. A person experiencing homelessness is someone:

• Living in a place not meant for human habitation, or
• Living in emergency shelter (including domestic violence shelter), or
• Living in transitional housing, or
• Exiting an institution where they temporarily resided for up to 90 days (and were in a shelter or a place not meant for human habitation immediately prior to entering that institution), or
• Likely to meet one of the above definitions within the next 72 hours.

If You Need a Coordinated Assessment, Please Call 704-284-9665

What Coordinated Assessment is:

• A process that assesses persons who are presently experiencing homelessness or will be within 72 hours, for referral to a housing resource in the County that fits their need and situation.
• A network of designated locations with staff that are trained to evaluate the person’s qualifications to enter the Coordinated Assessment process and to be referred to available housing options.
• A proactive referral, if space is available. If space is not available, individuals may be put on a waiting list.

What Coordinated Assessment is not:

• A program
• A guarantee of housing space
• An application completion service
• A housing clearinghouse