Helping families navigate their most urgent needs

Kathy, a dedicated client advocate at The Salvation Army for 25 years, plays a pivotal role in helping families and individuals navigate their most urgent needs. From running a food pantry and coordinating utility assistance to distributing personal care items, Kathy ensures that the organization’s resources make a real difference. She emphasizes how rising food prices have made food insecurity a top concern, with families often struggling to make tough choices between paying bills and buying groceries. Kathy’s work is deeply personal; she recalls moments when people have thanked her in public, saying, “You just don’t know how much that meant to us.”