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Grants, White Mail, Direct Mail, Planned Giving and Major Gifts, and Tithing Process

Corps Coverage Areas for Major & Planned Gifts

Grants

To better serve you and your community in need, DHQ is working to streamline the grant application process. Our goal is to create a system that is as seamless as possible. For example, within the past few weeks, several corps have contacted DHQ staff about two State of MI grant opportunities for non-profits - $15 million and $35 million. 

DHQ Development and Social Services staff reviewed the guidelines, participated in grant webinars about these opportunities, and learned that <strong>no agency could receive more than one grant from the state of MI.</strong> The difference between the two grant opportunities was staggering – a maximum of $25,000 versus $2 million per grant per agency. 

Please note: The proposed process is subject to change as we work to make this efficient with productive outcomes: 

  • Please address ALL grant ideas-local government, United Way, or foundations with Natalya Povolotskiy prior to submitting an application.
  • Corporate grant opportunities from entities larger than your community should be addressed with Jonathan Hicks prior to submitting an application.
  • Send ALL grant requests to Natalya Povolotskiy once completed.
  • Corps community centers can pursue grants specific to their location-local, family foundation, local small businesses (not national/chain business), and local municipality (City or County).  Please provide a copy to Natalya Povolotskiy for record keeping.
  • Questions and/or requests for supporting documentation can be sent to Kathy Smith or Natalya Povolotskiy.
  • Statewide government grants will be handled through DHQ.  If unsure, please email your questions to Natalya Povolotskiy.
  • As a backup, you can contact Jonathan Hicks if Natalya is out.  All information will be reviewed and submitted to leadership as soon as possible.

To better serve you and your community in need, DHQ is working to streamline the grant application process. Our goal is to create a system that is as seamless as possible. 

Please note: The proposed process is subject to change as we work to make this efficient with productive outcomes: 

  • Please address ALL grant ideas-local government, United Way, or foundations with Natalya Povolotskiy prior to submitting an application.
  • If a funder requires either a budget or a signature line as part of the submission, it is a grant application, and therefore a contract which must be handled by DHQ.
  • Corporate grant opportunities from entities larger than your community should be addressed with Jonathan Hicks prior to submitting an application.
  • Send ALL grant requests to Natalya Povolotskiy once completed.
  • Statewide government grants will be handled through DHQ.  If unsure, please email your questions to Natalya Povolotskiy.
  • As a backup, you can contact Jonathan Hicks if Natalya is out.  All information will be reviewed and submitted to leadership as soon as possible.
  • When uploading a grant application into TSAMM (Grants and Contracts Module) for approval, e-mail Stephanie Collins immediately after submission to confirm that the submission was done correctly. Stephanie will then confirm that you have spoken to DHQ Development Department before approving the submission.

United Way and grants requiring a signature need to be routed through TSAMM with enough time to go through DFB. Please upload this into TSAMM as a GR1 – Grant Application as the item, but select Development and not Social Services for the assigned. This will allow Development Staff to review. Upon review by Development Staff, Development sends it to the Social Services team to handle the contract portion. It will need to have the fully completed Face Sheet as well. Ultimately it will end up on the Social Service agenda with Gariann Brock and Tim Beimers for ease of communicating contracts with THQ. 

While the above is very detailed and may seem time-consuming, once established, it will be efficient and allow us to strengthen relationships and look for additional resource opportunities for you to serve others. This process will also save time in your busy schedules. Information shared will be templated to remain consistent in all grant opportunities and applications.

Gift and Estate Planning

  • Processing trusts and estates: forward all paperwork to DHQ - Attn: Terri Butler
  • A Planned Giving marketing schedule for FY26-27 from Stelter, will be made available to you this fall.
  • Questions? Contact Terri Butler: terri.butler@usc.salvationarmy.org or 248-361-1062
  • Visit our gift and estate planning website at saplannedgiving.org for everything planned giving for GLD!
  • Invite your Gift and Estate Planning representative to attend your local events.

Upcoming Events:

Red Shield Symposium: Thursday, September 18, 2025 (Virtual starts at 8 a.m) Get tickets
Estate Planning Seminar: Thursday, October 22, 2025, at the Venetian Club, starts at 8 a.m. Register Now

Major Gifts

  • Send updated program information to Terri Butler: terri.butler@usc.salvationarmy.org 
  • Frontline Reports are to be updated with stats and stories connected with your local corps. Officers provide stats and stories to the divisional donor relations representative. 

  • Stock letters have been handled by the Philanthropy team. We are currently revamping and updating this process. If you have any questions in the meantime, please contact Terri Butler.

White Mail

  • When white mail checks are received at your corps, they are to be scanned on the Smart Source Adaptive Scanner or Panini scanner. With this new process in place, no donations should be locally deposited. The scanners are used for white mail and the occasional direct mail remit that is mailed to the corps. The scanners are quick and efficient, and the donation will be in the bank within 24 hours of scanning, in Salesforce quicker, which results in quicker thank you letters.

  • A report will be pulled from THQ that gives DHQ an up-to-date account of corps scanning batches. Corps that have not scanned their donation checks to CDS Global will be asked to comply immediately with the batching process to ensure timely thank you letters, reporting, and depositing of funds into the corps' account. Direct Mail and White Mail instructions can be found here.

If you have any questions, please contact Christina Holman and copy John Hale.

Direct Mail

  • There is one divisional P.O. Box for direct mail remits that goes directly to CDS Global in Boone, Iowa. We made this change to cut down on cost, follow finance minutes, and to ensure donor information was kept secure.
  • The P.O. Box address on the remits has been changed to P.O. Box 5188, Boone, IA 50950-0188.          

  Tithing

  • Our SharePoint Tithing Training Resources page is now LIVE! Please click the link below to access videos, resources, and documentation for the new Tithing process.


Tithing Training

Beginning on 10/1/2024 TFC approved Salesforce as the system for recording tithing. The following changes went into effect for tithing:

  • Tithe Checks: Will be scanned for remote deposit via CDS scanners. The checks will be scanned in their separate batch(es), with the appropriate Tithe campaign and Corps Revenue Location Code (RLC) selected. As with all other scanned checks, tithes will be disbursed to the corps from DHQ.
  • Classy Tithing: Tithes being given through Classy pages will be imported into Salesforce onto the Corps members’ records and disbursed to the Corps from DHQ.
  • Tithe Cash:
    - All cash received on Sundays will be counted and recorded on a Meeting Collection Reconciliation sheet. This Collection sheet will be scanned with any envelopes received noting Corps members’ names using the remote deposit scanner. This allows us to attribute cash tithes to Corps members’ accounts. Any cash received without an envelope will be recorded as “Anonymous” cash tithes in Salesforce from the Meeting Collection form.
    - After the scanning is completed, the cash will then be deposited in the Corps local bank account.
  • Tithe EFTs: All tithing given via EFT will be deposited directly into the local Corps bank account. The corps will record any tithes given via EFT on a separate form and scan it using the remote deposit scanner to ensure the tithes are recorded to the correct account in Salesforce.

We have attached a fact sheet and workflow diagrams for the tithe recording process. To alleviate some of the concerns that have been expressed, we can assure you that tithes will be excluded from the following:

  • Giving history rollups
  • Acknowledgement processes
  • Latest giving calculations
  • Marketing efforts, including direct mail
  • Major Gift and Planned Giving Goals 

Additional Tithe Workflows
Tithe Process Factsheet